Waiting on the phone to set up an appointment with a doctor is a universally-accepted struggle. With a growing ageing population and increased burdens on the medical sector, it’s a problem that is only going to remain. That is unless there’s innovation. This is where Aaron.ai comes in.
The Berlin-based startup has developed a digital practice assistant and has just raised €3.5 million to scale in a funding round led by BonVenture, IBB Ventures and Futury Capital.
Founded in 2015 by Tobias Wagenführer, Richard von Schaewen and Iwan Lappo-Danilewski, Aaron.ai provides an AI-powered assistant that takes the burden off medical staff and helps patients to handle their concerns via the phone 24/7.
It takes calls from patients when the practice team is unavailable and handles them automatically. Using artificial intelligence, the technology bridges the gap between the growing medical staff shortage and the ageing society. As a solution that can be booked online in a few clicks, Aaron.ai addresses this staff shortage by making artificial intelligence easily accessible.
More than 2k physicians already use the AI-powered employee “Aaron” to automatically take calls, prioritize them and therefore relieve staff in the medical field. Recently, the AI-employee also relieved Germany’s health offices by answering inquiries regarding Covid-19 in cooperation with the German Federal Ministry of Health and the Institute for Public Health at the Charité University in Berlin.
Paul Garte, Investment Manager at BonVenture, commented: “We are convinced that Aaron makes a very important contribution to better patient care – on the one hand by improving the accessibility of doctors and on the other hand by relieving medical staff.”
With the new capital injection, the young company will continue to expand its product offering as well as grow the team, with the aim to positively impact medical systems across Europe.
Christian Seegers, Investment Director at IBB Ventures, said: “Aaron.ai’s smart telephone assistant improves doctor-patient communication, relieves the burden on medical staff and saves patients unnecessary waiting time in a telephone loop. We were immediately impressed by the product’s scope of services and are convinced that Aaron, with its experienced team of founders, is ideally positioned to benefit from the ongoing digitalization in the healthcare market.”
Benjamin Krahmer, Managing Director of Futury Capital, added: “We consider AI-based business models to be very attractive, as AI is increasingly finding its way into everyday life. Aaron has succeeded in developing a scalable solution that is already simplifying the lives of doctors and patients and making them more efficient. We look forward to working with the founding team as they continue to grow.
