Ultimate.ai’s proprietary deep learning technology enables customer service automation in all languages. Automate first-line customer contact across chat, email and social; increase agent productivity by over 30% for complex cases; and continuously learns to improve the quality of automated and assisted support.
For our enterprise clients, we lower costs and significantly boost customer experience. For the agents, we improve job satisfaction and provide freedom to focus on what really matters: the customer.
In short: we help businesses scale their customer service with artificial intelligence.
Articles about Ultimate.ai:
- December 4, 2020 Weekly VC Overview: The 70+ European startup funding rounds we tracked this week (Nov 30-Dec 4, 2020)
- December 4, 2020 Helsinki- and Berlin-based ultimate.ai raises €16.45 million for its AI-powered customer service automation platform
- October 13, 2020 Meet the 20 European scaleups that made it into the finals of this year’s EIT Digital Challenge
- March 11, 2020 10 most promising Finland-based startups to watch in 2020
- November 28, 2019 10 Helsinki-based startups to watch out for in 2020 and beyond