Be Customer Smart
Everyone agrees intuitively that satisfied customers are more loyal and profitable – but fewer know what really drives satisfaction and how much that impacts the company profitability.
But the traditional methods such as surveys or the voice of the customer give only partial answers and are slow and biased as less and less people answer them.
Our AI Optimised CX Management solution tells you quickly:
- Which touchpoints and KPIs drive the (dis-)satisfaction the most?
- What is their impact on the NPS and revenue?
- What would be ideal target values for each KPI?
- Which customers are at risk of leaving because of the service level they have received?
Articles about Be Customer Smart:
- February 3, 2025 CleanTech Adia Thermal raises €360k to innovate UK heat pump market
- January 31, 2025 Weekly funding round-up! All of the European startup funding rounds we tracked this week (Jan 27 – Jan 31)
- January 28, 2025 AgriTech Agurotech secures €2.25 million to advance data-driven, efficient farming
- January 28, 2025 From art conservation to air purification: CleanTech Adsorbi secures €1 million to build pilot plant
- January 28, 2025 TravelPerk raises €191 million and acquires Yokoy to create integrated travel and expense management platform
- January 27, 2025 Solar on a budget: GRYD Energy secures €1.1 million for its subscription model
- January 27, 2025 Three… Two… Online: How to create a website for your startup (Sponsored)
- January 27, 2025 Gridio secures €2.4 million for EV smart charging and smart energy devices
- January 27, 2025 Inside Germany’s dynamic startup ecosystem: 10 promising startups to watch in 2025
- January 24, 2025 Weekly funding round-up! All of the European startup funding rounds we tracked this week (Jan 20 – Jan 24)
- January 24, 2025 StormHarvester bags €9.7 million to drive global expansion and tackle wastewater challenges
- January 23, 2025 €3 million for Chapter’s mission to transform the sustainable energy industry
- January 21, 2025 Fintech Qomodo raises €13.5 million to revolutionise payments for physical merchants
- January 21, 2025 Green Fusion secures €12 million to further develop heating systems and fuel its growth
- January 20, 2025 ecoplanet raises €16 million to combat rising energy costs with AI-based software
- January 20, 2025 Estonian startup Fusebox secures €2.6 million to help companies integrate renewable energy solutions
- January 17, 2025 Weekly funding round-up! All of the European startup funding rounds we tracked this week (Jan 13 – Jan 17)
- January 17, 2025 Unicorns’ European heaven: 10 promising Danish startups to watch in 2025 and beyond!