Be Customer Smart
Category
Long Business Description
Everyone agrees intuitively that satisfied customers are more loyal and profitable – but fewer know what really drives satisfaction and how much that impacts the company profitability.
But the traditional methods such as surveys or the voice of the customer give only partial answers and are slow and biased as less and less people answer them.
Our AI Optimised CX Management solution tells you quickly:
- Which touchpoints and KPIs drive the (dis-)satisfaction the most?
- What is their impact on the NPS and revenue?
- What would be ideal target values for each KPI?
- Which customers are at risk of leaving because of the service level they have received?
Articles about Be Customer Smart:
- April 26, 2024 10 Milan-based startups to watch in 2024 and beyond
- April 23, 2024 A Glimpse into the Exhibition Hall of the EU-Startups Summit 2024 in Malta
- April 22, 2024 Munich-based Smart Reporting closes €23 million Series C to strengthen presence in North America and Australia
- April 19, 2024 Weekly funding round-up! All of the European startup funding rounds we tracked this week (April 15 – April 19)
- April 16, 2024 Dublin-based GridBeyond closes €52 million Series C to continue its intelligent energy platform evolution
- April 10, 2024 The Surge of On Device Fraud (ODF) in 2024 and why you should care about it
- March 28, 2024 Paris-based The Mobile-First Company launches with €3.5 million pre-seed to develop mobile apps for SMBs
- March 26, 2024 Meet the 15 Pitch Competition finalists of the EU-Startups Summit 2024!
- March 26, 2024 Polish startup SP Tech Solutions raises €2.7 million to fuel further development of rail transport optimisation
- March 22, 2024 The EIT Digital Champions Have Arisen
- March 15, 2024 Weekly funding round-up! All of the European startup funding rounds we tracked this week (Mar 11 – Mar 15)
- March 14, 2024 100+ investors you will meet at this year’s EU-Startups Summit in Malta!
- March 13, 2024 Stuttgart’s gateway for startups: Accelerating innovation in the heart of Europe (Sponsored)
- March 8, 2024 Weekly funding round-up! All of the European startup funding rounds we tracked this week (March 4 – March 8)
- March 8, 2024 Top 60 European Women transforming the Agrifood Sector (Sponsored)
- March 1, 2024 Weekly funding round-up! All of the European startup funding rounds we tracked this week (Feb 26 – Mar 1)
- February 26, 2024 10 most promising Polish startups to keep an eye on in 2024 and beyond!
- February 21, 2024 Tallinn-based Cognitiwe captures €1 million to spearhead AI-driven retail solutions