Technical Sales Engineer (m/f)

You are passionate about new technologies and love interacting with people? You have outstanding interpersonal skills and a highly hands-on attitude? Want to help to bring a fast-growing health tech company to the next level with your technical knowledge, solution-oriented mindset and drive? Then you’re exactly who we’re looking for in our office in Paris!

Medicus is an AI-based platform that explains and interprets medical reports and health data, turning numbers into meaningful insights. Medicus is used by health insurance companies and diagnostic laboratories to deliver smart features & insights to both doctors – in terms of smart testing & diagnosis support – and to patients in the form of visual & interactive reports, powering continuous healthcare & wellbeing coaching across all digital platforms. Medicus is based in Vienna with offices in Berlin, Dubai, Paris & Beirut.

Your Responsibilities:

• In this role, you will be our trusted technical advisor, supporting our French Sales Team with your outstanding technical expertise and knowledge of all Medicus’ systems throughout the whole pre-sales and after-sales process- this means:
• You advise our sales team closely regarding all client-related technical inquiries they might have
• Identify opportunities that allow the sales team to deliver (further) business winning proposals

Pre-Sales:

• Collaborate closely with all teams involved in the sales process to allow for a smooth workflow between them, by obtaining and smartly managing their requirements, constraints and objectives
• You handle our demo setup on GCP
• You handle the technical integration of our solutions, where you would be expected to plan, schedule and implement the Medicus solutions at the client (on-site and remotely)
• You are responsible for on-time delivery of the planned and committed roadmap of all integration work

Post-Sales:

• You provide excellent after-sales support services
• You are the main contact person for all technical inquiries towards our French-speaking clients, working directly with the client’s technical teams
• You perform regular system maintenance, hardware and software upgrades, and physical to virtual migrations

Your profile:

• You are well experienced with cross-platform integration practices and its potential issues, as well as with structured release & deployment best practices
• You’re experienced in performing regular system maintenance, hardware and software upgrades, and physical to virtual migrations
• You’ve already worked with products & services within AWS, Azure, and/or GCP, as well as Linux operating systems and database tools such as SQLite and MySQL
• You’re familiar with cloud architectural (and preferably also design) best practices including scaling, load balancing, CDNs, and networking
• You have good knowledge of PHP, Node.JS, HTML, JQuery, CSS and other programming languages
• Even under high pressure, you demonstrate excellent judgment and decision-making capability, as well as an eye for detail
• You are fluent in French and English, any additional language is a plus

What we offer:

• You’re part of an international, fast-growing and forward-thinking health tech company that aims to modernise the way we think about health
• You work with an international team with many years of experience building companies and products with great user experience
• You’ll get an attractive compensation package
• You’ll be working in an environment that aims to accelerate your professional and personal growth