Operations Manager

Immfly Published: November 9, 2020
Valencia, Spain
Job Type


Immfly** is digitalising the travel experience! Founded in 2013 and based in Barcelona, Immfly has developed a digitalentertainment and services platform that provides airlines with theopportunity to digitally revolutionise the passenger travel experience. We area dynamic and international team of +50 people and growing. Passengers that meet Immfly onboard can access the platform when connecting toa network via their personal electronic devices (smartphones, tablets andlaptops). Once connected to Immfly, they can access a wide variety of flawlessentertainment content such as TV-shows, movies, news channels, kids channels,sport videos, and music. Additionally, they may also acquire last-minuteactivities and transfer services within their destination, or access a realtime flight tracker and 3D moving map with full flight info. Our vision is to be the preferred **DIGITAL SERVICES PLATFORM** for thetravel industry, reaching 200MM yearly connected on‑board passengers by 2020. **About the job opportunity**You will be responsible for managing, maintaining, and reporting post salecommunications with our client partners.This position will be responsible for analyzing an assortment of metrics forall ads served, communicating issues/concerns internally to all partiesinvolved . You will monitor and optimize existing campaigns to help withincreasing our revenue and margins, along with cultivating a strong andproductive relationship with the internal teams. **What you'll do**· Managing the day to day relationship with clients (brands/agencies) to makesure they stay satisfied.· Analyzing advertising campaign metrics and make sure client goals arereached· Escalating internally issues and concerns· Working with team members to optimize campaigns based on best practices· Partner closely with the sales team to ensure that the onboarding of newclients is accomplished in a timely and efficient manner· Providing reporting, insights, screenshots and optimizations throughout thelife of campaigns· Monitoring campaign performance start-to-finish to ensure a successfulpartnership and drive incremental revenue and renewal opportunities· Preparing and presenting client-facing decks that showcase performance,learnings and future recommendations **Desired Skills**· Detail oriented, analytical and inquisitive· Ability to work independently and with others· Extremely organized with strong time-management skills· Basic knowledge of display, brands, sponsored/featured products, and full-funnel initiatives preferred.· Experience working with sales team is a plus.· Able to thrive in a startup environment—moves quickly, think strategicallyand execute asap **Highly-valued Personal Qualities**· Proactive and positive attitude· Diligent and detail oriented· Team player, but able to work independently· Eager to learn new skills (continuous improvement mindset)· Committed and trustworthy **What We Offer:**· A product that you can be passionate about· Recognition and reward for outstanding performance· 8 hours/day with flexible schedule· Vacation & Holidays to enjoy the fruits of your labor· Other Perks: Free snacks & fruit, coffee & water, Chill-out areas withping-pong and terrace· Location: Barcelona, Spain **It's an amazing time to join Immfly as we continue shaping the future ofcabin digitalization!


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