Operations Coordinator Internship (6 Months)

Bolt Published: December 15, 2021
Lyon, France
Job Type


Operations Coordinator Internship (6 Months)

We are looking for a sharp, highly-organised Operations Coordinator to support our France ride-hailing operations.

You will be responsible for the daily functions that are at the core of the business locally where your work will have a direct impact on supply growth, quality and compliance.

You will be working closely with a high-performing team along with the Team Lead, Operations Specialist and/or Operations Manager.

Your daily adventures will include:

  • Onboard and/or train new drivers to Bolt's platform
  • Verify, maintain, organise and audit driver and vehicle documentation
  • Respond to driver issues both in-person and over email promptly
  • Find resolutions to driver issues and questions both in-person and over email promptly
  • Work closely with the local operations teams to streamline relevant processes
  • Support the local operations teams in local initiatives that contribute to supply growth, quality and compliance

We are looking for:

  • You have 3+ years studies
  • You're a great communicator
  • You have a data-driven analytical mindset (Excel skills are a requirement
  • You're a hustler, not stopping after 20 obstacles a day
  • You have excellent spoken and written French (C2 level minimum) & English
  • You're passionate about new technologies and ride-hailing

You will get extra credits for:

  • Experience in sharing economy, tech business, transport industry, startup or dynamic high-growth company
  • Experience in product launches or running a business

Why you’ll love it here:

  • Your daily duties will have a meaningful impact on millions of people all over the world.
  • You’ll be surrounded by the most friendly, supportive colleagues you can imagine.
  • As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.
  • You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.
  • Switching off is important! At Bolt, we like to work hard and play hard. Enjoy our fun team events, office snacks, free merch and more!