IT Support Specialist

Concentrix Germany Published: December 19, 2022
Berlin, Germany
Job Type


IT, IT Support, Digitization, Hardware

Career changer IT support full-time (m / f / d) - 100% home office - 1500 € starting bonus.

Apply today and secure your start bonus of 1500 € for your start in October and November!

Due to our great growth, we are looking for career changers IT Support (m / f / d) with German and English language skills for our technical service support to help us create exceptional customer experiences for some of the world's biggest and best-known brands .

Work 100% and permanently in a home office - no matter where you live in Germany.*

Salary : €2088 - €2218 / month

In our friendly and helpful team you will take over the following activities:

  • Whether by chat, mail or phone: you are contact: in for all technical questions of our client's customers about hardware, software or possible applications.
  • Technical facts you bring customers simply, calmly and understandably close.
  • You advise customers comprehensively on the possibilities and functions of their products.
  • Thanks to your expertise, customers get a custom-fit solution for their request.

Your Skills :

You have already worked in technical service, as a call center agent in IT support or as an employee : in the helpdesk?

Or is your technology passion and in dealing with common hardware and software around topics such as PC, Internet and mobile communications you are very confident?

  • Very good written and spoken German, as well as business fluent English skills we assume (B2 level desirable).
  • Your working method is characterized by a structured and systematic approach.
  • You keep a calm head and the overview, even if the solution does not work at the first attempt.
  • A good internet connection and a quiet working environment in the home office you also bring.

We are versatile - with us Kolleg : inside work from a wide range of industries such as catering, retail, logistics & transport, tourism, care, event management, building cleaning and many more.

Your Benefit:

  • Your office at home: you have a study that you can use and a fast internet connection - then benefit from our home office solution.
  • For your daily work, we equip you first-class with the necessary equipment, so that you guarantee the best possible service at your workplace at home.
  • You get several weeks of paid training and accompanied paid training before you start!
  • Maximum security with full flexibility : your flexible willingness to work from Mon-Sun we reward with a fixed monthly salary of 2088 € - 2218 € / month !
  • Discover our wide range of online shopping discounts and earn additional bonuses.
  • From application to phone interview to onboarding (including paid training), everything takes place virtually with us.

You want to have more info about the job with us? Your open questions we answer you gladly also on WhatsApp at 0173 3795 361.

If you are looking for a new opportunity with an employer who really supports you, then apply by mail [email protected] or right here.

Whether career changer : in, with commercial, craft or without training, full-time or part-time or as a student : in - we have your career.

With 280,000 colleagues around the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world's largest and most recognizable companies.

We are passionate about our diverse and passionate employees around the world. 

We welcome all of our different cultures, individualities and personalities because we know that all of our differences make us stronger together.

Concentrix is ​​an equal opportunity employer and treats applicants without regard to disability, race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, or any other characteristic.

We show our colleagues how important they are by supporting them with many benefits, including a culture of belonging, clear pathways for professional development, professional support, coaching and mentoring programs, performance-based pay, a global network of friends and colleagues for life, and much more! (much more!)

I'm sorry, but if you are from Saxony, Hamburg or Hesse, a home office solution is not possible. Discover great alternative opportunities at one of our locations on our careers page :

The start bonus is valid for all new employees: s who start working for our German-English speaking Technical Support in a home office at the work-at-home location in Düsseldorf in the period from 1.

10.2022 to 30.11.2022. The start-up bonus is exclusively for this project. The claim is due in 2 installations. A claim in the amount of 500 € is due after the successful start of the training.

A claim in the amount of another 1000 € will be due with your salary after successful completion of the training.

Excluded from the bonus are employees who have already been employed by a Concentrix company in the previous 12 months. Likewise, only employees who are employed in a full home office and who are not hired through a personnel service provider, a temporary employment agency or a recruitment agency are eligible for this bonus.

Concentrix Management Holding Ltd.

49078 Osnabrueck

49 541 9462 9462


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