Description
The Insurance Project Manager F/M role will work within the wider AXA Next Business Innovation Centre team focusing on 6 key priorities.
You will support the development of our innovation processes and approach to engaging with AXA entities globally and across distribution, health, property & casualty (retail and commercial lines) and other areas of innovation focus.
The key priorities include working with AXA entities, AXA Markets, AXA GO and the AXA Next group organisations (Partners, Climate, etc.). Contributing to identify entity pain points along customer journey and/or claims handler key operations. Assess internal and external best practices and benchmarks, analyse operating models, organise research programmes and work with 3rd party innovation companies to develop solutions to business needs.
Your main missions will be:
1.Supporting project team leaders in defining business problems and stakeholder needs. Including mapping existing business architectures (value chains, key functionalities and processes, supporting operational models), identify and defining the key business pain points and defining target business end state vision.
2.Defining / mapping business flows and user journeys Agent / Broker, claims handler, service provider, customer)
3.Designing and executing benchmarking research studies, analyzing best practices and preparing presentations and summary conclusions. Carrying out best practice interviews with AXA Entities to identify transferrable know-how and scalable technological assets.
4.Working with wider project team members to assess 3rd party solution provider capabilities and project managing prototyping and POC processes.
5.Working with entity stakeholders to define aspects of business plans and in particular building operational business impact including financial models and tracking KPIs for project ROI.
6.Preparing presentation materials
Qualifications
Profile required
Experience required:
-Experience within an AXA Entity of working on P&C / GI Operations including Claim servicing (Motor, Property, Casualty, etc…) and/or Underwriting.
-A track record of having been placed across several positions and industries, in order to prove agility and connected thinking would be a benefit.
-Experience in implementing complex and transformative programmes, involving extensive change management and measurement of success
Technical Skills:
-Proven experience in business operational and financial analyses, spread sheet manipulation. Synthesizing information and preparing presentations and supporting project management.
-Consulting skills
-Experience of AXA’s core services and products, but especially a good knowledge of existing AXA operating models obtained from a directly relevant entity experience.
Behavioural Skills:
-A problem solver. Proven experience of developing solutions to complex business challenges.
-Good interpersonal and multilingual communication skills. French and English in particular.
-Proven ability to collaborate at all levels
-Self-starter with proven ability to achieve be an effective member of high-functioning teams
-Able to demonstrate high emotional intelligence (EQ)
-Ability to communicate complex ideas in a compelling way to a variety of audiences.
-High degree of initiative and energy, “can-do” attitude, flexibility, teamwork, attention to detail
-Independent, self-motivated, able to work effectively and efficiently from anywhere. Specifically, as global regions of focus will vary according business needs
-Excellent strong work ethic, impeccable integrity, judgment.
-Desire to work in a growth-oriented, start-up environment, yet adapting to global corporate dynamics
-Flexibility to travel (if / when situation allows for it).
About AXA
Would you like to wake up every day driven and inspired by our noble mission and to work together as one global team to empower people to live a better life? Here at AXA we strive to lead the transformation of our industry. We are looking for talented individuals who come from varied backgrounds, think differently and want to be part of this exciting transformation by challenging the status quo so we can push AXA - a leading global brand and one of the most innovative companies in our industry - onto even greater things.
In a fast-evolving world and with a presence in 64 countries, our 166,000 employees and exclusive distributors anticipate change to offer services and solutions tailored to the current and future needs of our 103 million customers.
The mission of AXA Next is to create global services and build new business models beyond traditional insurance. It is supported in that effort by a broader AXA “Innovation Ecosystem”, that includes:
• AXA Labs , the 3 laboratories are based in Silicon Valley, Shanghai, and more recently London, to identify the latest trends and connect with new economy players. • Kamet creates disruptive greenfield projects developed by entrepreneurs in insurance, protection and assistance space. The goal is to launch, incubate and build new innovative companies by working with the most talented entrepreneurs and providing them with the resources they need to grow and realize their ambitions - 12 companies have been launched generating over 300 new jobs. • AXA Venture Partners invests in enterprise software, fintech, consumer tech and digital health, as well as other technologies relevant to insurance and asset management. The €600 million fund provides a unique network of start-ups – a diversified portfolio of some 40 start-ups as of today. • AXA Partners helps its Corporate clients to enrich their customers’ experience by implementing innovative global solutions in assistance services, specialized insurance and credit protection. This global entity facilitates the large- scale implementation and development of our solutions throughout the world thanks to its significant distribution capacity. • AXA Global Parametrics protects our customers thanks to a new insurance model driven by data and technology and based on independent parameters that trigger automatically claims payment. AXA Next drives the execution of the Group’s global disruptive innovation agenda, according to the most relevant strategic avenue: a greenfield development (build), an acquisition (buy), a strategic investment (invest), and/or a strategic partnership (partner). The main activities of AXA Next are: • scouting and knowledge management,
• project development and consolidation of innovative solutions across each priority (starting with healthcare and platforms),
• accelerating the M&A and strategic investment effort,
• steering the innovation ecosystem governance and supporting project execution. What We Offer
You wish to give a new orientation to your career within an international and dynamic group, join us. Please apply on line.