Location
Job Type
Category
Description
24sessions is a fast-growing company. In fact, we’re one of the 10 best B2B startups in Europe according to Google, McKinsey & Rocket Internet. We’ve got here by focusing radically on our customers.
To help us support and service our enterprise users we are looking for a Customer Success Manager. This is a crucial role in our organization as you’ll be responsible to “build more value faster for our users and therefore 24sessions”.
The Customer Success Manager
- Is responsible for onboarding, training, supporting and growing our enterprise users.
- Actively seeks user feedback to brief our dev team about new product features.
- Trains users to successfully implement and use 24sessions (via manuals, webinars, video-chat).
- Is in continuous dialogue with customers to identify new opportunities and stakeholders.
- Ensures that all customers are fully engaged and getting the value that they expect.
What we’re looking for
- >3 days/week in Amsterdam
- Dutch speaker
- Positive thinker
- Excellent presentation skills
- Well-organized and structured
- Continuous drive to improve
- Creative thinker that delivers results
- Believer in our vision & product
What we can offer
- >3 days/week in Amsterdam
- Key role in a fast-growing SAAS startup
- Fair salary + great bonuses
- Lots of growth potential
- Passionate, supportive & fun team
- Fresh lunch & the best coffee
- It's ok to fail, as long as you learn