BUSINESS DEVELOPMENT & Customer Success – HECTOR KITCHEN

    Holidog Published: July 11, 2018
    Location
    Job Type

    Description

                      

    Want to be part of a dynamic and international team in                                      the fast-paced industry?

     Willing to actively learn and take on responsibilities in                                   an innovative company?

      Are you a French native speaker, with drive and determination?

     

    Holidog, the leading pet-tech company in Europe, is currently looking for a talented intern to join its fastest-growing venture, Hector Kitchen. The initiative improves the health and well-being of pets, through a tailored and innovative approach to their nutrition. https://www.hectorkitchen.com/.

     

    Responsibilities:

    • Operations: Identify and optimize internal processes (team communication, logistics, organization, etc.) and external processes (customer service, operations, etc.)
    • Respond to customer requests from Hector Kitchen: provide reliable support for customers by answering their questions over the phone, in writing or through online chat.
    • Improve the development and operation of the service: generate and implement fresh vative ideas.
    • Solve and correct potential problems independently: Solve problems with concrete solutions.
    • Partnerships: Help build long-term relationships with Hector Kitchen's current and potential partners and influencers; additionally seeking new opportunities.
    • Analyze customer trends and behaviors: Communicate with internal stakeholders to meet high quality standards. Moreover, address customer requirements and ensure functionality is properly deployed and processed.

     

    Profile and Background:

    • Academic training: Minimum BA / BS or equivalent (Masters preferred).
    • Language requirements: perfect French is compulsory (written and oral); a good level of English is welcome.
    • Analytical skills: Perform quantitative and qualitative analyses, with proven results, and make practical recommendations. Very good use of Microsoft Office.
    • Communication skills: Able to effectively communicate, both orally and written, in an adaptable manner.
    • Operational and problem-solving skills: Identify operational inefficiencies and quickly find optimal solutions.
    • Project management skills: Confident to work under pressure, very well organised and can swiftly solve the daily demands and problems of our dear customers.

     

    Additional Information:

    • Start: Immediately.
    • Type of contract:   Internship, full-time (3 to 6 months) concluding with a potential CDI offer.
    • Location: Paris (France) 10th, Rue de Paradis.
    • Remuneration: 700€/month
    • Advantages: 50% of transport costs + bonus + one free meal per week.

     

    For more information, visit http://www.holidog.com/ and http://www.hectorkitchen.com/. We promise you a unique experience in an environment composed by a young and ambitious team dedicated to improving the living conditions of cats and dogs!

     

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