Tactful AI

Tactful AI
Business Name:
Tactful AI
Category:
Business Description:
Tactful offers a unified cognitive customer experience platform, that allows brands to engage, convert and retain your customers.
Long Business Description:

Tactful Unified Cognitive Customer Experience Platform (UCX) is next-generation customer experience technology, using state-of-the-art artificial intelligence and omnichannel technology we help businesses boost customer retention by up to 60%, channel conversion by up to 250%, and productivity by up to 80%.

Tactful UCX helps businesses achieve this by delivering the following four technology pillars:
1- Omnichannel engagement technology, delivering a consistent experience across all touch-points that results in great customer satisfaction and retention
2- Central customer experience management system, boosting operational excellence, productivity, and visibility
3- End-to-end customer experience augmentation using multi-lingual AI and workflows automation, boosting productivity and customer satisfaction
4- Customer 360-view and business intelligence empowering continues improvement and uncovering new business opportunities

Based in:
Cambridge
Tags:
End-2-End Automation , Chatbot Engine , Omnichannel Live Chat , Ticketing and Requests , CRM System ,
Total Funding:
No funding announced yet
Founded:
2016
Website:
https://tactful.ai/
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