Dutch startup Trengo, which streamlines customer requests into a shared team-inbox, has today announced raising a €1.75 million investment by venture capital fund Peak Capital. With the new funds in the bank, Trengo will accelerate its rapid growth in Europe.
Trengo, founded in 2017, streamlines all emails, social media, WhatsApp messages, and calls into one team inbox, allowing customer service or sales teams to collaborate in handling requests. Trengo also enables teams to automate conversations with their customers via chatbots and flow-bots. Over the last three years, the founders Patrick Meutzner, Marcel van de Weerd and Igo Trampe have bootstrapped the company and gained over 700 clients.
Johan van Mil, co-founder and managing partner of Peak Capital, said :”There is a tremendous growth of new communication channels in the client communication market, from live chat to Instagram. While there are solutions focused on improving one specific channel, Trengo stands out by enabling brands to efficiently handle conversations across all of these different platforms. We are impressed by the team and their ability to rapidly develop their product. More impressive still is the fast growth the Trengo team achieved without raising external investments.”
Patrick Meutzner, co-founder of Trengo, said: “We have been fully bootstrapped since day one, driven by an awesome culture and a great team. We were not actively looking for funding, since our business is growing fast and we are already profitable. However, as we got to know Peak Capital, we were impressed by their knowledge and experience of how to scale our business even further. With our ambition of scaling Trengo internationally, we found the perfect partner in Peak Capital to support us in our journey.”
With the investment, Trengo will expand their sales and marketing team and further improve their product. Along with improving their position in the Netherlands, Trengo will focus on accelerating their growth in Europe.