Technical Support Engineer

XCHARGE Published: May 30, 2024
Hamburg, Germany
Job Type


Electromobility offers the opportunity to replace fossil fuels in the transport sector.

Electrification of the transport sector can also bring benefits in terms of increased energy efficiency and reduced local pollution.

Be part of the new movement and gain experience in a fast-growing start-up!

XCHARGE is an innovative provider of DC / HPC charging infrastructure.

From research and development to manufacturing and distribution, XCHARGE is committed to providing a future-proof and scalable solution to energy companies, bus depots, fleet operators and OEMs worldwide.

Your Responsibilities:

  • Assist in providing technical support and guidance for customers and third-party service providers to address technical issues related to direct current fast charging and energy storage.
  • Assist in planning and implementing training for customers and third-party service providers.
  • Collaborate with the headquarters' research and development team to analyze European Union technical requirements and develop solutions.
  • Assist in analyzing post-sales issues and providing solutions for customers.
  • Provide technical support for bidding and projects.

Requirements :

  • Preferably two to three years of work experience.
  • Currently enrolled in undergraduate or graduate studies, with a preference for majors in electrical / mechanical engineering.
  • Passionate about electric vehicles, sustainable development, energy transition, or electrification.
  • Bonus points for possessing a Class B EU driving license.
  • Additional points for experience in embedded systems or programming languages.
  • Proficient in both Chinese and English, with a good level of proficiency in German.
  • Excellent communication skills, a team player, customer-oriented with the ability to provide solutions or proposals.
  • Willingness to travel.

Join Us :

  • Become a part of a rapidly growing innovative company at the crossroads of energy and transportation transformation (Energie- & Verkehrswende), with significant industry development potential.
  • Competitive salary.
  • Outstanding performers may directly receive formal contracts, and interns have the opportunity for regular employment (assistance with Blue Card or work visa available).

Location : Hamburg, Germany

To apply, please send your CV to [email protected]


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