Support Engineer (M/F/X)

FlixBus Published: January 14, 2019
Munich, Germany
Job Type


Who we are

The future of transportation is Green. Here at FlixMobility Tech's R&D group, we develop software with the brightest minds from around the world to engineer new experiences for our millions of customers across our apps and websites. Every day we solve challenging problems, like how to scale rapidly around the world and how to make an experience that delights our customers. We have a culture of sharing ideas, contributing to open source projects and being an active member in our technical communities.

To support our ambitious growth, we are now looking for a System Engineer - Microsoft (M/F/X) to join our team in Berlin, Germany starting as soon as possible.

Your tasks - Paint the world green

  • you are the first point of contact regarding all IT infrastructure related issues
  • you manage, solve or dispatch incoming 1st and 2nd level support requests in our ticketing system together with an international support team
  • you train and consult our employees regarding usage of our global IT infrastructure and application platform
  • you proactively look for IT related business improvements and drive innovation

Your Profile - Ready to hop on board

  • Experience in 1st and 2nd level IT support, focusing on a ticketing system
  • Experience in supporting Office 365 products like MS Teams, Outlook, SharePoint
  • Knowledge of Windows services like Active Directory, DFS, printing
  • Fun, working in a young, dynamic, flexible and enthusiastic team
  • Excellent communication skills
  • Result driven and value oriented
  • Fluent in English and basic German skills

Perks - More than just a job

•Have an impact. With innovation and smart technology, we are changing the way people travel, and you too can have an impact on this ride.
•Trust-based working. We don't punch the clock – organize your own schedule. We trust in what you do!
•Push boundaries. Everyone is equally important and works together on uncharted challenges alongside inspiring colleagues from all over the world.
•Fun at work and beyond. Discover the world with your free FlixBus rides and join our regular team events – there's always something to celebrate!
•Feel at home. We provide you with a laptop, comfortable working space, free drinks, casual dress code, diverse employee discounts and more.