
Description
The surgical robotics utilization team manages all aspects of system installation, start-up, customer training, account analysis, drive and optimize the robotic program.
Placement of a HUGO surgical robot in the hospital requires full-time support for an account specific period to ensure successful integration into the hospital’s service lines.
The utilization team members are seasoned professionals with in-depth knowledge of the healthcare value chain as well as a broad experience across multiple disciplines.
They partner with all relevant hospital stakeholders to drive complex transformational changes, implement innovative growth strategies, streamline patient-focused care pathways, and optimize operations.
Careers that Change Lives
Medtronic (NYSE: MDT), the largest and most successful medical technology company in the world is entering the market of Robotic Assisted Surgery (RAS).
We are seeking talented individuals that are eager to use all their skills and competencies to quickly deploy our ground-breaking robotic assisted surgical therapies to patients, surgeons, and hospitals in several countries in Europe, the Middle East and Africa (EMEA).
A Day in the Life
As a start-up specialist you will be responsible for the successful integration of our HUGO RAS-system into a hospital. This might be an expansion of a current robotic surgery program, the creation of a new robotic surgery program or a shift from another platform to our HUGO RAS-system.
The main activities of a start-up specialist include:
- Meet with the robotic program stakeholders and develop program goals and metrics for HUGO RAS-system. Conduct regular program review meetings to remain on-track
- Develop a surgeon training plan, coordinate attendance at Medtronic’s off-site training and arrange for proctored cases post-training as needed
- Develop a training plan to support staff to include attendance at a Medtronic off-site training class and support staff through their learning curve
- Support the technology adoption by attending to cases during a surgeon and staff member’s learning sessions
- Utilize change management techniques to engage clinical stakeholders and attain buy-in
- Coach hospitals’ staff to promote skill transfer and achieve self-sufficiency in operational excellence
- Cooperate with Medtronic field service engineer (FSE) and the hospital staff to prepare the operating room to host the HUGO RAS-system.
- Track milestones to demonstrate the value delivered for the pilot site.
Must Haves
- Bachelor’s degree or equivalent experience; Preferably Master’s Degree.
- Fluent in English and Spanish. The ability to speak more languages is a plus.
- Willingness to travel throughout your country (>75%).
Nice to Haves
- Demonstrable experience over 5 years, including relevant experience in consulting.
- Knowledge and experience of operating rooms and surgery procedures.
- Demonstrated ability to operate from idea generation and strategy development through detailed implementation and results in delivery.
- Understanding the impact of quality and regulatory requirements.
- Strong and demonstrable project management skills.
- Ability to integrate a customer team and coach it to continuously improve its performance.
- Experience in change management with the ability to standardize process optimization and change management activities into a reproducible package that could be deployed in different places by different people.
- Strong analytical, excellent interpersonal and research skills.
We Offer
We offer a competitive salary and benefits package to all our employees:
- Flexible working environment
- Annual Incentive Plan % depending on company results
- Pensionscheme and group discount on healthcare insurance
- Training possibilities via Cornerstone / Harvard Manage Monitor / Skills Lab
- Employee Assistance Program and Recognize! (our global recognition program)
Our commitment
Our unwavering commitment to inclusion, diversity, and equity (ID&E) means zero barriers to opportunity within Medtronic and a culture where all employees belong, are respected, and feel valued for who they are and the life experiences they contribute.
We know equity starts beyond our workplace, and we must play a role in addressing systemic inequities in our communities if we hope to have long-term sustainable impact.
Anchored in our Mission, we continue to drive ID&E forward both to enhance the well-being of Medtronic employees and to accelerate innovation that brings our lifesaving technologies to more people in more places around the world.