Specialist for User Experience and Digital Health (m/f/d)

Gerresheimer AG Published: June 18, 2024
Location
Düsseldorf, Germany
Job Type

Description

Job Description

Responsibilties:

  • Shape digitalization in healthcare by being part of the development of innovative solutions for healthcare providers, patients, and other stakeholders of the healthcare system.
  • Help customers and users imagine the future of healthcare, and develop, iterate and test digital products and services in healthcare.
  • Set up and oversee multiple strategic projects, support to develop seamless end-to-end user journeys with the product leads, establish explorative Design Thinking phases, agile implementation, hypothesis formulation and testing, prototyping, MVP definition, etc.
  • Work with interdisciplinary teams and with different internal and external stakeholders, e.g. top management, product management, strategy, software engineering, and external stakeholders like customers, users to drive digital product development.
  • Over time, build and grow a team of UX researchers and designers. Coach and mentor them to deliver the highest standards for all projects.
  • Don’t be afraid to get your hands dirty : plan and execute user research projects, including usability tests, interviews, surveys, personas, customer journey mapping, field visits etc.

Continuously innovate and improve processes.

  • Develop our methodologies and help to scale Design Thinking and agile ways of working at Gerresheimer. Continuously innovate and improve processes.
  • Be a user advocate and help others gain insights into better understanding our users, customers and their needs

Qualifications

Profile:

  • Master’s Degree in User Research related studies (e.g. human-computer interaction, psychology, social sciences, design, media / communication sciences, business or a comparable subject)
  • At least 5 years of experience in UX research and / or Design Thinking (inhouse / start-up or agency) with a strong knowledge of different qualitative and quantitative UX research methodologies and tools
  • Strong experience and deep knowhow in Design Thinking and agile ways of working
  • A convincing track record that shows your ability to move from customer insights to MVP
  • Extensive skillset to reliably cover the full range of research methods : Qualitative and quantitative research, interviews, surveys, field studies, co-creation, workshops (hypothesis, conception, design thinking, insights), etc.
  • Strategic thinking, balancing creative vision with business goals
  • Passion for understanding people’s behaviors and motivations, especially in the healthcare field
  • Independent and pro-active way of working, empathic, curious
  • Strong communication skills in English (German is a plus, but not required)

Additional Information

Benefit from our attractive employer benefits, such as:

  • Competitive salary package and numerous additional benefits
  • Numerous opportunities for personal development
  • A secure job in an international working environment
  • Mobile working & home office options
  • Company health management
  • Free drinks and parking spaces
  • Discounts with cooperation partners

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