Senior Salesforce Consultant (All genders)

Publicis Groupe Published: December 20, 2022
Location
Munich, Germany
Job Type

Description

Company Description

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers.

We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity.

United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.

Job Description

Your Role

Salesforce Functional Consultants are responsible for implementing and customizing Salesforce solutions and ensuring the quality of delivery.

Your Impact You will implement Salesforce Solutions by :

  • Assisting with the configuration and administration of the Salesforce products
  • Defining client needs and recommending solutions
  • Ensuring the quality of the delivery
  • Analysing and fixing problems
  • Understanding the existing business processes

You will support and inform users by :

  • Defining possible client solutions or alternatives
  • Understanding and gathering clients requirements and recommending applicable approaches
  • Participating in workshops
  • Writing reports for users based on Salesforce data
  • Producing and delivering conceptual and functional analysis for data and process models
  • Creating guidelines for users
  • Answering user enquiries

Qualifications Your skills & experience:

  • ADM 201 / 401
  • Sales and Service Cloud certifications
  • Proven experience of the Salesforce project lifecycle
  • German speaker

Behavioral  Skills:

  • Client facing and a Team Player
  • Strong communication and organizational skills

Technical Skills:

  • Knowledge of Salesforce Solutions
  • Agile project management & scrum master skills
  • Knowledge of change management best practices
  • Experience delivering user training

Additional Information:

  • We work with cutting-edge technology which has always been part of our DNA and we want our employees to define what technologies our clients use next
  • We provide many learning opportunities to deepen your skillset and to support your professional growth
  • We offer numerous discounts on travel, cultural and leisure activities
  • We put the well-being of our people first and organize various health initiatives
  • We offer you a vibrant workplace culture with many different community events throughout the year

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