Description
Company Description
Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers.
We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity.
As digital pioneers with 20,000 people and 53 offices around the globe, our experience spanning technology, data sciences, consulting and customer obsession - combined with our culture of curiosity and relentlessness - enables us to accelerate our clients’ businesses through designing the products and services their customers truly value.
Publicis Sapient is the digital business transformation hub of Publicis Groupe.
Job Description
As a Product Manager at Publicis Sapient, you act as your clients’ trusted advisor in leading the overall vision, strategy, roadmap, and prioritisation for a specific digital product, or products, within an engagement.
You will collaborate with clients undertaking major Digital Business Transformation (DBT) engagements to understand their business, end-customer needs, and then constantly deliver value with fast increment cycles.
Key responsibilities for the role are :
- Partner with client(s), strategists, experience leads, and architects to frame business goals and value pools from which we can shape product propositions that provide transformative business outcomes and customer experience
- Develop product vision, strategy, market / user research, by keeping the customer at the centre of everything we do while using design thinking tools
- Represent client in ideation workshops with cross-functional leaders where you identify new ideas, customer needs, pain points, and solution options
- Develop solution hypotheses iteratively, based on user research, and industry and market trend analysis
- Establish customer journey mapping to guide product development; then validate that learning with user testing
- Translate product vision into a roadmap containing well-defined, prioritised features that will realise the product vision and value
- Validate and present the business case to C-level executives and lead business reviews to ensure the team prioritises the right features
- Serve as a voice of the customer among the cross-functional team, always understanding the customer needs
Qualifications
- Significant industry knowledge and expertise within the Saudi Banking / Cards / Payments industry
- Demonstrated success creating digital products vision, strategy, experience, and enterprise solutions and services - from ideation to launch, including engineering and operational quality
- Experience working with a multi-disciplinary team on customer-focused products and services
- Proven ability in collaborating and leading Programme Increment (PI) cycles
- Deeply rooted in Agile, Lean, and continuous delivery principles that maximise flow of value with a passion to extend this understanding throughout the organisation
Additional Information
- We have got you and your family covered with 25 days paid annual leave (plus bank holidays), life assurance, dental insurance, income protection, critical illness cover, private healthcare for you AND your family (pre-existing conditions included), and a pension
- We know the importance of health and wellbeing so offer you extensive retail discount offers and further reimbursement towards activities that contribute to a healthier lifestyle
- Our beautiful Turnmill office is currently open to meet over complimentary barista-made coffee. Our teams have been taking part in remote and face-to-face social activities through learning languages virtually, yoga sessions, having a laugh at our online summer fairs and so much more
- We are proud to actively invest in your learning through various learning platforms
- Diversity and inclusion aren't just buzzwords. We offer an inclusive environment through our inspirational business resource groups and work with you to give back to the local community through CSR efforts