Description
There are very few opportunities to work for a business whose technology is used by 1 in 8 online users (unless you work at Google).
There are even fewer opportunities to work for such widely adopted technology that is still a start-up in growth mode & continuing to scale rapidly.
Orama is scaling a leading business that delivers a platform that enables online users to search, navigate & discover everything they need to at the speed of light.
Put simply, they reduce the need for online users to needlessly forage for info, by surfacing the desired information in as short a time as possible.
The total addressable market is huge, and despite working with companies like Slack, Lacoste, and Coursera, they are only scratching the surface.
Valued over $2bn with $300m+ in funding this business has grown to 680 employees (up from 350 18 months ago) with 300+ in Europe & 50 in the UK.
We are looking for a Leader of the Technical Account Management team in EMEA.
This role will mentor, coach & lead a team of TAMs, they are true partners to the customers & consult, educate and support customers of all sizes in the implementation of the platform.
You'll guide the team to take the lead in designing technical solutions, solving issues, educating and enabling customers, as well as helping foster long-lasting relationships.
Essentially you will be there to help inspire, coach & guide the team to achieve their goals.
You might be a fit if you have experience :
- Directly managing a team of TAM's, SE's, SA's or service teams (1st or 2nd line)
- Supporting ongoing team growth and team member career development
- A background in a similar role yourself, a customer-facing role with technical aspects
- An engineering background centered around web dev tech (JavaScript, HTML, CSS)
- Experience working for fast-growing SaaS companies
What can we offer you?
- Competitive salary (we are open on this and aim to make sure you receive above market rate!)
- Private medical
- Life insurance
- Relocation support
- Flexible work hours and unlimited time off
- Personal development opportunities
- Everything you need to be efficient