Senior Billing Assistant native Italian (They/She/He)

Glovo Published: July 13, 2021
Barcelona, Spain
Job Type



We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa, and Western Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day.
At Glovo, you’ll have the job of your life while working together towards our shared vision to give everyone easy access to anything in their city. We welcome top performers that will bring new ideas, diverse perspectives, and provide you the opportunities and freedom to grow and make a real impact on millions of lives… all while having fun!
We believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It's because of this that we are committed to providing equal opportunities to talent from all backgrounds.
In your application, please feel free to note which pronouns you use (for example: she/her/hers, he/him/his, they/them/theirs, etc).


We are looking for a world class, native Italian or Portuguese and experienced billing professional to join the Billing Team within our Global Finance Operations Department in our HQ. As a Senior Billing Analyst, you will have full responsibility for the complete billing cycle for designated portfolios of accounts.


  • Generate invoices and payments accurately in a timely manner.
  • Process credit and debit adjustments, as necessary.
  • Update and maintain billing records and master data when applicable.
  • Ensure quality of accounting data by monitoring and implementing control checks.
  • Collaborate closely and proactively with other departments & local teams; Resolve all billing and payment related inquiries within established SLAs.
  • Maintain and update billing documentation thoroughly and accurately, in accordance with department guidelines.
  • Establish effective back-up support processes (cross-training and knowledge transfer) to ensure seamless support for all portfolio matters; ensure adequate coverage when out of office.
  • Assist with reconciliations & support month-end-closing.
  • Mentor and train new team members; Act as an escalation point to provide guidance to more junior staff on their day to day activities.
  • Support the Billing Manager to evaluate current processes, recommend and implement improvements to gain operational efficiency and successful customer experiences.
  • Act as a Key User & perform UAT testing to ensure billing solutions are accepted.
  • Other duties as assigned.


  • Minimum 4 years’ experience in billings and/or Accounts Receivable
  • Sound knowledge of general accounting rules
  • Eye for detail and accuracy are imperative
  • Highly organized and able to multiple tasks in a fast-paced environment
  • Ability to work effectively under pressure and deadlines
  • Ability to develop in a multicultural environment; a true team player
  • Excellent organizational skills
  • Strong analytical and problem-solving skills.
  • Display initiative, highly proactive and adaptable
  • Ability to guide and mentor team members on daily activities
  • Hands-on experience with a world-class ERP system—MS Navision a plus
  • Advanced Excel proficiency, SQL knowledge desirable
  • Excellent English communication skills (Italian and/or Portuguese is highly desirable)


  • Enticing equity plan
  • Top-notch private health insurance
  • Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
  • Discounted gym memberships
  • Flexible time off (take the time you need) and hybrid working model (own your time)
  • Enhanced parental leave including nursery support!
  • Online therapy and wellbeing benefit
  • External learning budget


  • Gas: We work with energy, innovation and passion for what we do. We are committed.
  • Care: We act in the best interest of a sustainable future.
  • Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone regardless of gender, sexual orientation, religion, and abilities.
  • Stay Humble: We embrace mistakes and feedback to learn from them.
  • Glownership: We roll up our sleeves and get work done no matter our position and level.
If you believe you match these values, we look forward to meeting you!


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