Salesforce Implementation Consultant (They/She/He)

Location

Barcelona, Spain

Job Type

Description

About Glovo:

We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa, and Western Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day.

At Glovo, you’ll have the job of your life while working together towards our shared vision to give everyone easy access to anything in their city. We welcome top performers that will bring new ideas, diverse perspectives, and provide you the opportunities and freedom to grow and make a real impact on millions of lives… all while having fun!

We believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It's because of this that we are committed to providing equal opportunities to talent from all backgrounds.

In your application, please feel free to note which pronouns you use (for example: she/her/hers, he/him/his, they/them/theirs, etc).

Your work-life opportunity:

Are you looking for a career where you can innovate, learn and GROW? If that’s your case, Glovo is your place. Glovo is amongst the highest growing startups in the world and expanding very fast.

Glovo is a hyperlocal marketplace featuring the trendiest places in each city and delivering their products in less than 45 mins. The Sales team is directly responsible for partnering with both local stores and with big bigger brands to fuel growth.

Glovo uses the Salesforce CRM to manage the sales pipeline and automate partner operations processes. As a Salesforce Implementation Consultant, you will be a key member in the Salesforce team designing, developing and implementing solutions in Sales Cloud, Service Cloud and Experience Cloud. You will work closely with many stakeholders across Glovo.

Be a part of a team where you will:

Help to design the future of Salesforce at Glovo by implementing new features, tools and technologies.
Lead several projects simultaneously, gather and document business requirements from stakeholders, and be the Salesforce subject matter expert.
Deliver end-to-end projects from discovery to go live, including regular hands-on configuration and build, QA, UAT documentation and training materials.
Configure and maintain Salesforce via declarative tools, including lightning flow, process builder, reports, dashboards, etc.
Design and improve the Salesforce platform including the data model and functionality.
Provide advice, internal consultancy and insights on how to improve business processes in Salesforce.
Where point and click is not enough, communicate with developers to design programmatic solutions. Validate their solutions not only before development, but as well as performing QA when required to ensure that they meet business needs.
Be a data quality champion, ensuring a clean and consistent database at all times. Taking part in database clean-ups including data migrations and mass updates.
Manage project delivery timelines to ensure company OKR achievement.
Help with user support and troubleshooting bugs.
Follow and understand new Salesforce products and technical capabilities resulting from product releases and acquisitions.
Share best practices and Salesforce knowledge with the rest of the team.

You have:

Proven experience in Salesforce project implementations.
Proven experience configuring Salesforce Sales or Service Cloud, ideally Salesforce certified.
Outstanding written and verbal communication skills.
The ability to grasp concepts quickly and work in a high-paced environment.
Strong MS Excel skills.
Experience with Data Migration and data cleaning.
Proactive, organised, and obsessed with detail and accuracy.
Excellent analytical skills and ability to identify issues/opportunities, recommend solutions and develop methodologies.
Must be hands-on, work well both independently on projects and as part of a team.
Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technology.
Proven ability to multitask and work through ambiguous requirements.
Flexibility to meet continuously changing priorities and challenges.
The knowledge on how to automate business processes with approvals, flows, process builders, and Lightning Components.
A strong sense of ownership and a strive for continuous improvement.
Working-proficiency level of English (Spanish is a strong plus).

Experience our Glovo Life benefits:

Enticing equity plan
Top-notch private health insurance
Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
Discounted gym memberships
Flexible time off (take the time you need) and hybrid working model (own your time)
Enhanced parental leave including nursery support!
Online therapy and wellbeing benefit
External learning budget

What you’ll find when working at Glovo:

Gas: We work with energy, innovation and passion for what we do. We are committed.
Care: We act in the best interest of a sustainable future.
Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone regardless of gender, sexual orientation, religion, and abilities.
Stay Humble: We embrace mistakes and feedback to learn from them.
Glownership: We roll up our sleeves and get work done no matter our position and level.

If you believe you match these values, we look forward to meeting you!

Wanna take a peek into what it's like to work at Glovo? Follow us on Instagram and like us on Facebook!

Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes. Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee.

For additional information on Glovo, please visit https://about.glovoapp.com/