Planning & Performance Associate

Gorillas Published: November 10, 2020
Berlin, Germany
Job Type


We are Gorillas & we are on a mission to redefine convenience retail. We are a passionate and experienced founding team with previous start-up experience and roots at Bain & Company and HelloFresh. We are currently in talks with the most prominent early-stage Venture Capital firms to fuel our growth. We have recently launched our product and are now recruiting our first key employees.

To support our rapid growth, we are looking for a Planning & Performance Associate, which will assist in scaling up our rider crew and will ensure that the performance of our rider team is always at a top-level.

  • You will make analysis to assist us in the improvement of our rider crew performance
  • You will help us translate data into a tangible staffing plan
  • You will plan the bike crew's shifts and make sure we are always well-staffed
  • You will collaborate with local and regional operations teams, as well as other divisions (legal, marketing, etc.), to better inform decision making and aligning on strategy
  • You will assist in any issues our bike crew might be facing
  • You will stand behind our Rider-First approach & make sure that everyone knows about it
  • You will define, monitor, and continuously improve rider-related processes

What we are looking for

  • You have a bachelor’s or master’s degree from a top tier university
  • Experience in a professional role in a fast-paced environment (consulting, startup etc.)
  • You are knowledgeable about the typical issues riders might be facing and you are always willing to offer a helping hand
  • You are willing to make Gorillas your mission and are ready to put a lot of hard work into making this business a success
  • Your work is data-driven and you love translating data into actionable plans
  • You are a people person & you love exciting people about things
  • You have very good communication skills and high proficiency in both written and spoken English


  • Autonomy to build processes from scratch
  • A steep learning curve from day one
  • A great opportunity to build something you are proud of
  • An awesome team spirit & an office located in the heart of Berlin
  • A transparent company culture with flat hierarchies & a potential long-term engagement


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