Operations Manager – French speaking – Internship

Your greatest responsibilities will be:

• Handle new client requests, converting them into new bookings
• Manage the relationship with our Partners efficiently, building trust
• Deal with changes/add-ons to bookings and special requests from B2B clients
• Supervise the quality of all the events booked by your clients
• Participate in the organisation of events which help us reinforce our visibility and attract new clients
• Participe in our strategy to increase the retention and frequency of purchases of our clients
• Work in collaboration with the company's founders and the rest of the team, sharing feedback you daily receive from clients and partners
• Help onboarding new partners if needed

REQUIREMENTS

• Native French speaker
• Great interpersonal skills
• Customer care / sales talent, very comfortable with conversations on the phone
• With at least 1 year of university/college experience
• English and/or German language skills are a big bonus
• Being trustworthy and enjoying strong autonomy
• Available for at least 4 months full-time
• Possible start dates: September 2017, January 2018