Operations Manager – French speaking – Internship

GoCater Published: August 18, 2017
Location
Job Type

Description

Your greatest responsibilities will be:

  • Handle new client requests, converting them into new bookings
  • Manage the relationship with our Partners efficiently, building trust
  • Deal with changes/add-ons to bookings and special requests from B2B clients
  • Supervise the quality of all the events booked by your clients
  • Participate in the organisation of events which help us reinforce our visibility and attract new clients
  • Participe in our strategy to increase the retention and frequency of purchases of our clients
  • Work in collaboration with the company's founders and the rest of the team, sharing feedback you daily receive from clients and partners
  • Help onboarding new partners if needed

REQUIREMENTS

  • Native French speaker
  • Great interpersonal skills
  • Customer care / sales talent, very comfortable with conversations on the phone
  • With at least 1 year of university/college experience
  • English and/or German language skills are a big bonus
  • Being trustworthy and enjoying strong autonomy
  • Available for at least 4 months full-time
  • Possible start dates: September 2017, January 2018

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