Description
Pointillist is an award-winning customer journey management platform that enables enterprises to measure, monitor, and orchestrate frictionless and personalized customer journeys.
The Pointillist Product team is a place where you can make bold moves, innovate, and transform.
We are a fast-moving startup within a global company that embraces collaboration and empathy.
We are looking for a Lead Data Engineer to accelerate and lead the data ingestion process to enable Pointillist users to leverage customer journey analytics and transform customer-centric experiences.
Our data ingestion process is personalized, efficient, and agile.
At Pointillist, the Data Integration & Insights team goes beyond simply ingesting data.
It is about becoming an extension of our customer's business closely understanding their challenges and aspirations, as you work together with their data SMEs and business owners to make data and business value recommendations.
Internally, you will collaborate with different teams and across departments interacting with DevOps, Engineering, Product, Sales, and Marketing.
In this role you will:
- Lead a team of data engineers to successfully onboard client data, from data discovery through production deployment
- Partner closely with other cross-functional team members to translate business needs and product capabilities into successful integrations
- Communicate team needs and statuses of projects to stakeholders both internal and external
- Grow and develop your team as we deliver at a greater scale
- Understand customer data and how it can be used in our product to show a customer's journeys and experiences
- Improve our processes and tools to ingest massive data volumes into the Pointillist platform
- Become a subject matter expert on Pointillist's customer journey analytics platform and integration capabilities, influencing the Pointillist product roadmap with your advocacy for customer's needs
Tu as :
- 7+ years of work experience, in software development or data-focused role
- Success managing client-facing, technical teams to on-time deployments
- Excellent communication, delegation, and time-management skills
- Experience working with large amounts of data (wrangling & analytics)
- Experience with creating and consuming complex time series data is a plus
- Bachelor's degree in a related major: Computer Science, Software Engineering, MIS, Mathematics, or other relevant experience
- Excellent English written and verbal skills required; additional French and / or German language skills preferred
Others describe you as:
- An influencer: you can spot opportunities and influence the larger team to get behind big ideas
- A self-starter: You have a positive, can-do attitude and sense of urgency to bring projects to closure promptly
- Client-focused: Having a passion for understanding client needs, with genuine love to solve customer-centric problems for a large organization
- Agile: You thrive in fast-paced environments, are adaptable to change, and are undaunted by deadlines
- Metric-driven: You use facts and data to understand what works, make decisions, and maximize results