Global Growth Manager – Logistics Innovation (They/She/He)

    Glovo - myGwork Published: October 8, 2021
    Location
    Barcelona, Spain
    Job Type

    Description

    Global Growth Manager - Logistics Innovation (They/She/He)

    About Glovo:

    We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa, and Western Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day.
    At Glovo, you’ll have the job of your life while working together towards our shared vision to give everyone easy access to anything in their city. We welcome top performers that will bring new ideas, diverse perspectives, and provide you the opportunities and freedom to grow and make a real impact on millions of lives… all while having fun!
    We believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It's because of this that we are committed to providing equal opportunities to talent from all backgrounds.
    In your application, please feel free to note which pronouns you use (for example: she/her/hers, he/him/his, they/them/theirs, etc).

    Your work-life opportunity:

    We are looking for a passionate, strategic and action-oriented professional to build our global Logistics Innovation growth department. From the beginning, you will be owning the growth areas of our Logistics services and you will be expected to innovate by assessing opportunities in several countries and industries (restaurants, groceries, omnichannel retailers, independent workers, etc). Logistics services at Glovo include the Delivery Express service in our customer app, our GlovoBusiness webapp and the development of other self-service platforms for partners to use Glovo’s logistics assets (fleet, warehouses, etc). Glovo’s logistics service aims to be the #1 logistics option for any company that needs to send anything within their city.

    As the Global Growth Manager, your goal is to work directly with the Global Head of Logistics Innovation to grow these services to their maximum potential, be their voice in the company, guide our product developments based on customer feedback and build & manage an omnichannel presence to support growth.

    Be a part of a team where you will:

    • Define Glovo’s growth strategy and action plan for the Logistics Innovation services  in alignment with Glovo’s overall growth strategy.
    • Have end-to-end responsibility on the growth areas in all the countries for Logistics Innovation services: user acquisition, retention, frequency and reputation.
    • Be part of the Global Logistics Innovation team, the team owning the global Logistics P&L.
    • You will interact with several stakeholders within the Growth teams, namely all functions in HQ (Web & Mobile Acquisition, Retargeting and CRM) and local marketing teams (Regional Marketing Directors and Country Heads of Marketing).
    • Manage and optimise the global Logistics Innovation growth budget, showing a strong understanding of both the local landscapes & global strategy and defining the right channel mix
    • Track and monitor KPIs providing the appropriate visibility to all stakeholders
    • Define promotional, pricing and point of sale strategies for each customer segment (e,g, SMEs, individual customers).
    • Perform UX research in order to understand the right features that need to be developed by our engineering team. Coordinate with product on the product requests and obtain results for business cases to justify the development of new features.
    • Understand local media landscape and define a right mix of digital/non-digital investment to maximize user base growth within the agreed CAC targets.
    • Identify and build the right mix of growth channels, from a telesales team in several markets to performance marketing adapted to specific customer segments, e.g. scalable channels for micro companies vs. a more dedicated approach for medium companies.

    You have:

    • Bachelor's degree - emphasis in business or marketing.
    • 3-4 years of growth and / or project management experience in a tier 1 company
    • Highly analytical and comfortable dealing with high growth and complex business challenges. Coding skills (SQL, Python) are a plus.
    • Experienced budgeting and executing integrated marketing campaigns / marketing automation
    • World-class consumer understanding skills
    • Comfortable working in ultra fast-paced environments and dealing with high complex business challenges
    • International Marketing experience is a plus
    • Proficient in English

    Experience our Glovo Life benefits:

    • Enticing equity plan
    • Top-notch private health insurance
    • Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
    • Discounted gym memberships
    • Flexible time off (take the time you need) and hybrid working model (own your time)
    • Enhanced parental leave including nursery support!
    • Online therapy and wellbeing benefit
    • External learning budget

    What you’ll find when working at Glovo:

    • Gas: We work with energy, innovation and passion for what we do. We are committed.
    • Care: We act in the best interest of a sustainable future.
    • Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone regardless of gender, sexual orientation, religion, and abilities.
    • Stay Humble: We embrace mistakes and feedback to learn from them.
    • Glownership: We roll up our sleeves and get work done no matter our position and level.
    If you believe you match these values, we look forward to meeting you!
    Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes. Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee.

    For additional information on Glovo, please visit https://about.glovoapp.com/

    This employer is a corporate member of myGwork, the business community for LGBTQ+ professionals, students, inclusive employers & anyone who believes in workplace equality.
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