Description
Front of House - Job Description
Who We Are :
Caddi Club The Golf Club on your doorstep is an agile start-up aiming to help shape an industry with our members at the core of everything we do.
Having started in March 2022, we have been overwhelmed with the success of the first site and have since opened two more.
We will continue to grow in our quest to make golf more accessible. Aiming to build a diverse community where people can connect, learn, relax and most importantly, have fun.
It is our team that makes this possible.
Role Description
This is a full-time on-site role as a Front of House at Caddi Club located in Waterloo, London. As a member of our team, you will play a pivotal role in creating a warm and inviting atmosphere for our guests.
You will be responsible for delivering exceptional service, ensuring that every visit to Caddi Club is memorable and enjoyable.
The Role
At Caddi Club, Your main responsibilities will include :
- Greeting and welcoming guests upon arrival with a friendly demeanour.
- Assisting guests in understanding our facilities and available services.
- Taking food and beverage orders accurately and delivering them promptly.
- Keeping the lounge and golf bays clean, organised, and aesthetically appealing.
- Operating the point-of-sale system for order processing and payment handling.
- Addressing guest inquiries, concerns, and feedback in a professional manner.
- Maintaining a deep knowledge of our menu offerings, golf simulations, and promotions.
- Contributing to a positive team environment and supporting fellow staff members.
Our Benefits :
- Caddi Club Membership to our clubs
- Up to £25,000 Based on Experience
- Service Charge on top
- Fantastic career growth and personal development opportunities, with a real opportunity to grow
- Subsidised gym memberships, pension and great discounts on all Golf gear
Qualifications :
- Previous experience in a hospitality or customer service role is preferred but not required.
- A genuine passion for delivering exceptional guest experiences.
- Strong communication skills and a friendly, approachable attitude.
- Ability to multitask and thrive in a fast-paced environment.
- Flexibility to work evenings, weekends, and holidays as needed.
- Basic computer skills and comfort with point-of-sale systems.
- Interest in golf or willingness to learn about the sport and our offerings.
About You :
- You are an enthusiastic and motivated individual.
- You have excellent interpersonal and communication skills and enjoy working in a fast-paced environment.
- You are a quick learner, able to adapt to new challenges, and eager to grow your career in the golf industry.