Enterprise Account Manager

TalentCo Published: June 21, 2024
Location
London, United Kingdom
Job Type

Description

We are excited to be working with a VC-backed HRTech scale-up looking to hire an exceptional Enterprise Account Manager into their London headquarters.

Funded by high-profile backers, they continue to invest heavily in their teams in 2024 following their Series B fundraise in 2023, and see now as the perfect time to level-up their account growth team.

As Enterprise Account Manager you will work closely with a team of customer success managers, operating in a highly commercial role owning renewals, upsell and cross-sell opportunities within high-value enterprise accounts.

This hire will ideally spend 2 or 3 days a week in-person with the rest of the account growth team in London.

As Enterprise Account Manager you will :

  • Own client renewals, ensuring timely and successful contract renewals through proactive client engagement.
  • Maximise net revenue retention (NRR), developing and implementing strategies for proactive client engagement and relationship management.
  • Expand key accounts, identifying and executing upselling and cross-selling opportunities.
  • Maintain enterprise client relationships, building and sustaining strong, long-term relationships with key stakeholders.
  • Ensure client satisfaction, addressing concerns and providing timely solutions.
  • Collaborate across teams, working with internal teams for seamless service delivery and issue resolution.
  • Stay informed, keeping up with industry trends, competitive landscape, and best practices.

We want to hear from you if ?

  • You are a commercially minded Account Manager with plenty of experience growing enterprise accounts.
  • You have a track record of success in the B2B SaaS world, achieving exceptional account growth at another startup or scale-up.
  • You are a natural relationship-builder, with the ability to engage and influence key decision-makers.
  • You pride yourself on your communication and presentation skills and always bring a solution-oriented approach to challenges.

What do they offer?

  • £100k+ OTE (including £60k base + uncapped bonus)
  • Employee stock options
  • 25 days annual leave + public holidays
  • Hybrid working model out of their HQ in central London
  • Top-tier private health insurance
  • Enhanced parental leave
  • Brand new MacBook on your first day
  • Learning and Development budget
  • Pension contribution
  • Regular company-wide events and socials

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