
Description
Job description
Are you looking for a new challenge in a sporty environment? Then this is the job for you!
About the job
As a Customer Support employee within this company, you are responsible for the success of this company by improving customer service processes and ensuring customer satisfaction.
- You will be involved in customer contact, including identifying customer needs and providing tailor-made solutions that meet high standards.
- You will work closely with the logistics team to check orders and ensure that orders are processed accurately.
- You will also be involved in activities such as conducting customer feedback analysis, managing support tickets and assisting in the development of support strategies.
In this role you are an important part of the support team and contribute to the growth and innovation of customer service.
What we offer?
- A challenging and varied position at a growing startup
- Development opportunities through courses
- Opportunities for attending sporting events
- Become part of a close-knit group of colleagues
What we ask?
- You have several years of experience in a similar position
- You are proficient in spoken and written Dutch and English
- You have good communication skills and enjoy working together
About the company
Your future employer is an established name in Noordwijk with more than 13 years of experience, and was created based on the needs of endurance athletes.
Their dedication to quality and affordability has made this company what it is today, with their main focus being on the world of cycling.
The mission is for people who take their athletic goals seriously. Whether it's achieving a certain distance, losing weight, improving your time or reaching a milestone, they understand that your goals are personal and important.
They are there to support you in your athletic journey by providing high quality sports nutrition based on endurance sports elements.
About Luba
Luba is the largest employment agency for SMEs. With the most vacancies at the best employers, there is always work near you! After your application, the digital intermediary will contact you via WhatsApp.
By asking a number of smart questions, we find out what you find important in a job. Afterwards, we always have a personal conversation to get to know each other better.
Apply now and we will get to work for you!
Salary description
2500 - 2800