Customer Services / Contact Centre / Call Centre

ACS Staffing Solutions Published: June 13, 2024
Location
Peterborough, United Kingdom
Job Type

Description

Customer Services / Contact Centre / Call Centre /

Customer Relationship Executive Peterborough

£24-28k plus monthly commission

Are you a career driven professional looking to join a business where you can contribute towards its future success?

We have a rare opportunity to join our established client, within a growth business area, where you will be a key player in the initial start-up and have the opportunity to become a more senior member as the team grows.

You will be working with a committed and client focussed team of people, ensuring customer satisfaction and completing projects on behalf of varying clients.

Duties will include a mixture of inbound and outbound call management, database management, enquiry investigation and resolution and reporting.

This role will vary dependent upon client needs and projects currently being managed.

Candidate Requirements :

  • Previous customer service experience, either within a telephone or face to face environment
  • Excellent verbal and written communication skills
  • A career mindset; you aspire to grow and develop your skills further
  • Able to adapt within a variable working environment
  • Creative thinking; you will be able to think outside of the box, suggest ideas and solutions
  • This is a fantastic opportunity for someone looking to really start their career.

You will be required to work on a rotational shift basis between the hours of 9am and 9pm Monday to Friday, with the requirement to work every other Saturday 10am 6 : 30pm (a day off in the week will be given in lieu).

Salary will be dependent upon experience.

For more information about this exciting opportunity, please apply

APPLY HERE

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