Customer Service Officer (Dutch, Italian & English) – Hasselt

Adecco Belgium Published: August 27, 2024
Location
Hasselt, Belgium
Job Type

Description

Job description

Every day, their team ensures that the customers' broken-down vehicle or lorry gets back on the road as quickly as possible.

  • You will work in a small team in which you will be supported by a team lead and helpful colleagues.
  • You will meet lots of new people with unique stories and backgrounds.

And last but not least: you will grow and learn new things every day.

Your main tasks will be:

  • Handling phone calls and emails: responding to the customer's inquiries and intervening parties.
  • Gathering information and checking the data for accuracy and completeness.
  • Providing technical support and communicating with workshops.
  • Updating the customer and all other parties involved.
  • Monitoring and controlling agreements with all parties involved.
  • Follow-up of all contract-related issues within the established deadlines.

Profile

For this job, we are looking for someone who has the following knowledge, experience and skills :

KNOWLEDGE AND EXPERIENCE

  • Language: Italian (proficient), Dutch (proficient) & English (well)
  • Computer skills: Microsoft Office applications (Word, Excel, Outlook, )
  • Technical knowledge (automotive, tires, etc.) is a plus
  • No specific experience required

SKILLS:

  • Communicate effectively over the phone
  • Problem analysis and problem solving
  • Customer- and results-oriented
  • Accurate and high work standard
  • Multitasker and stress resistant
  • Start-up is foreseen during August or September.
  • Training 3 months on the job.

NO HOMEWORK POSSIBLE!

Offer:

  • Permanent contract after a positive interim assignment (100 days)
  • Salary depending on your experience
  • Meal vouchers 7€

You can count on a challenging and fulfilling job with many learning and growth opportunities.

You will work in a multicultural environment with a great atmosphere and nice colleagues.

You will work 3 nights a week, which allows a ton of flexibility during the day for hobbies, grocery shopping or spending time with your family and friends.

And of course, we offer a competitive salary in return for your hard work!

Interested?

Click on the "Apply" button or send us your resume [email protected]

For more information: 011 22 11 63.

APPLY HERE

Apply
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