Description
Job description
Every day, their team ensures that the customers' broken-down vehicle or lorry gets back on the road as quickly as possible.
- You will work in a small team in which you will be supported by a team lead and helpful colleagues.
- You will meet lots of new people with unique stories and backgrounds.
And last but not least: you will grow and learn new things every day.
Your main tasks will be:
- Handling phone calls and emails: responding to the customer's inquiries and intervening parties.
- Gathering information and checking the data for accuracy and completeness.
- Providing technical support and communicating with workshops.
- Updating the customer and all other parties involved.
- Monitoring and controlling agreements with all parties involved.
- Follow-up of all contract-related issues within the established deadlines.
Profile
For this job, we are looking for someone who has the following knowledge, experience and skills :
KNOWLEDGE AND EXPERIENCE
- Language: Italian (proficient), Dutch (proficient) & English (well)
- Computer skills: Microsoft Office applications (Word, Excel, Outlook, )
- Technical knowledge (automotive, tires, etc.) is a plus
- No specific experience required
SKILLS:
- Communicate effectively over the phone
- Problem analysis and problem solving
- Customer- and results-oriented
- Accurate and high work standard
- Multitasker and stress resistant
- Start-up is foreseen during August or September.
- Training 3 months on the job.
NO HOMEWORK POSSIBLE!
Offer:
- Permanent contract after a positive interim assignment (100 days)
- Salary depending on your experience
- Meal vouchers 7€
You can count on a challenging and fulfilling job with many learning and growth opportunities.
You will work in a multicultural environment with a great atmosphere and nice colleagues.
You will work 3 nights a week, which allows a ton of flexibility during the day for hobbies, grocery shopping or spending time with your family and friends.
And of course, we offer a competitive salary in return for your hard work!
Interested?
Click on the "Apply" button or send us your resume [email protected]
For more information: 011 22 11 63.