Customer Happiness – French or Dutch native only

    Holidog Published: November 10, 2017
    Location
    Job Type

    Description

    Holidog (www.holidog.com), the global marketplace for pet care services, is looking for a highly talented and aspiring interns to join this fast-growing enterprise. Holidog is the European market leader for pet services but our ambition is global. We are currently operating in more than 10 countries and quickly expanding into more markets. We aspire to build strong networks of animal-lovers worldwide. Our mission is to ensure that dogs and cats never have to stay home alone again!

     

     

    JOINING THE HOLIDOG TEAM WILL GIVE YOU THE OPPORTUNITY TO:

    • Get involved in a fast-growing start-up
    • Work in a multicultural, aim-oriented and dynamic environment
    • Join our network of pet lovers!
    • Get in touch with Hector, our famous and talkative parrot

     

    YOUR RESPONSIBILITIES:

    • Carrying out quality assurance measures to maintain high quality pet sitters
    • Supporting sales optimisation efforts by analysing sales performance and generating innovative ideas
    • Identifying client needs and consulting them on Holidog services
    • Reviewing and reporting sales performance and customer feedback to managers
    • Actively contributing to customer service development
    • Additional tasks will depend on preferences (potential) and skills

     

    YOUR BACKGROUND AND SKILLS:

    • Bachelor in Business or any other field related
    • Ideally, previous experience doing customer service
    • Strong communication and interpersonal skills
    • Positive attitude and willingness to learn new concepts
    • Attention to detail
    • Strong ability to manage multiple tasks with tight deadlines
    • Native French/Dutch and fluency in English are mandatory, other languages are a plus

     

    If you recognise yourself in this description, then apply now through https://goo.gl/7CQrH0

    For more information, please visit www.holidog.com. We promise you a unique experience in a fast-paced environment driven by a young and ambitious team dedicated to improving the lives of cats and dogs!

     

     

    ADDITIONAL INFORMATION:

    • Start date: Immediate
    • Type of contract: Full time (3-6 months)
    • Location: Paris (France) 10 ème, Rue de Paradis
    • Remuneration: 554,40€ + 50% transportation costs + Bonus + 1 Free lunch per week

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