Description
bdeo is a Spanish insurtech startup that is revolutionizing the way people interact with their insurance companies when they have a claim. We are creating a rockstar team with people who are passionate about delivering an awesome customer experience.
We’re looking for a Chief Operations Officer to make sure everything in the company is running smoothly. This is a cross-functional role where you must have an entrepreneurial spirit, and be able to execute on both day-to-day tasks as well as design higher-level strategy.
You should have at least 5 years of experience managing operations in a tech company or startup. You will have a key role on our team, so empathy and team-working skills are a must. You will be working directly with our CEO to expand bdeo's operations from sunny Spain across LATAM & Europe. You will work with our sales & marketing departments to ensure that we are scaling fast and delivering the best customer experience in our new markets.
You should be excited about:
—metrics
—scaling up
—sales
—generating impact
—design processes
—getting things done
You should have the following qualities:
—You are obsessed with metrics & KPIs
—You’re a multitasker. You’re comfortable juggling multiple projects and priorities
—You thrive in dynamic environments
—You are an organized & detail-oriented person
—You have extremely high standards
RESPONSIBILITIES:
—Define new OKRs for the operations, sales, finance, legal, ops and marketing departments
—Build the HR department & ensure its success. Identify & retain talent. Supervise the creation of onboarding & offboarding procedures
—Define & manage the metrics and KPIs for sales, HR, customer support, development, etc.
—Grow, implement, and manage the sales department, and develop a global strategy together with the CEO
—Events and exposure: design and give all-hands presentations, participate as a speaker at engagements, etc.
—Manage shareholder & investor relations
—Manage partnerships with stakeholders
Great candidates will possess:
5+ years scaling operations at a startup or tech company
A Bachelor’s degree; MBA is a bonus
Excellent Spanish & English
COMPENSATION
Competitive salary and an equity opportunity.