Business Development Manager – Training Services Permanent

Transformify Published: September 5, 2017
Job Type


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At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
Job summary

The Red Hat Training team is looking for a Business Development Manager for Italy, Turkey, Israel, Greece, and Cyprus to join us in Milan, Italy. In this role, you'll join a team that guides a significant financial contribution while increasing customer retention. You will promote training bookings and revenue quotas within a specific territory. You'll be accountable for managing forecasts, providing quotes, closing deals, and tracking data through We'll also need you to grow existing business relationships and acquire new business while working with colleagues from the Corporate Sales team to grow the business in your specific territory. As a Business Development Manager, you will also have a shared responsibility of working on existing accounts with key account managers and regional service managers in addition to identifying net new business.
Primary job responsibilities

Sell training solutions and services within the region using all available promos, specials, and bundles to achieve the highest possible revenue and bookings
Identify, define, develop, and implement corporate training plans for key accounts
Support existing and new IT transformation projects
Upsell courses and certifications to existing customer base
Identify and generate new on-site training from both skills assessment leads and existing customer base
Actively promote seats in last minute or at risk courses to reduce the number of cancelled courses
Perform follow-up calls on active training campaigns in the region
Act as a sales overlay to the regions Sales team and its account managers
Actively manage the regional training resellers and partners
Support the adoption of the Red Hat Academy (RHA) program
Promote and sell Red Hat Learning Subscription; identify subscription opportunities in that don't include training and attempt to add training units to them
Develop and refine the training selling best practices
Send proposals and quotes of specific solutions to gain new customers and upsell existing accounts
Answer sales queries by phone and email and process leads in accordance with Red Hat's service level agreements

Required skills

3+ years of experience selling training, professional services, or software solutions with a proven track record of achievement
Understanding of solution selling methodologies and services-led and project selling
Great interpersonal skills, with the ability to engage and impact management decision makers at any level, including C-level executives
Motivated, with the active approach to generating new business
High attention to detail and good organizational skills; ability to remain consistent with processes and daily tasks
Ability to work with many sales channels and sales teams
Fluent English language skills with excellent written and verbal presentation skills
Knowledge of and experience with is an advantage
Fluency in Italian and another relevant language is a plus

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