Billing Executive

Gamma Published: May 28, 2024
Location
West Sussex, United Kingdom
Job Type

Description

A bit about us

Gamma is a leading supplier of Unified Communications as a Service (UCaaS) : we provide voice, data and mobile products and services to the UK, German, Spanish and Benelux business markets.

Gamma is expanding its UCaaS presence in Europe with a family of businesses focusing on digital automation, delivering Gamma-powered services to SME customers via a network of channel partners in Germany, Spain, and the Benelux region.

Our team work fast, with a start-up type of mindset but working within a leading European business.

Who are we looking for?

We are looking for a dynamic and confident individual who is looking to join a small team as a billing executive.

You will be fully trained up in our lovely office in a rural location in the South-West of England.

What will you be doing day-to-day?

  • Produce consolidated, highly accurate monthly billing information for our customers
  • Import and reconcile vendor billing files and invoices
  • Provide clear and concise reports and be able to demonstrate an understanding of the data contained
  • Work with the team to analyze billing options, understanding impacts, and making recommendations to enable decisions to be made
  • Apply problem solving techniques to day-to-day operations.
  • Work with our customers on the phone and over email to build strong relationships and deliver excellent customer service

What you’ll need?

  • A passion for technology and great customer service
  • Excellent telephone manner and written communication skills
  • Great attention to detail
  • Good Excel skills
  • Organized and motivated
  • A team player & can-do attitude
  • Ability to work using own initiative
  • Effective multi-tasking

Desired skills :

  • Previous experience in supporting and working with customers within a billing environment
  • Excellent administration and numeracy skills
  • Industry experience desired but not essential
  • Passionate and driven
  • Keen to learn and develop skills
  • Proactive and hard working in your approach to work
  • Great organizational skills and the ability to work under pressure
  • Sense of humor

What do we offer?

  • 25 days PTO + bank holidays
  • Your birthday off
  • Private Medical Insurance
  • Electric Vehicle (EV) scheme
  • Pension plan
  • Enhanced maternity and paternity leave
  • Share-save scheme

APPLY HERE

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