Description
A bit about us
Gamma is a leading supplier of Unified Communications as a Service (UCaaS) : we provide voice, data and mobile products and services to the UK, German, Spanish and Benelux business markets.
Gamma is expanding its UCaaS presence in Europe with a family of businesses focusing on digital automation, delivering Gamma-powered services to SME customers via a network of channel partners in Germany, Spain, and the Benelux region.
Our team work fast, with a start-up type of mindset but working within a leading European business.
Who are we looking for?
We are looking for a dynamic and confident individual who is looking to join a small team as a billing executive.
You will be fully trained up in our lovely office in a rural location in the South-West of England.
What will you be doing day-to-day?
- Produce consolidated, highly accurate monthly billing information for our customers
- Import and reconcile vendor billing files and invoices
- Provide clear and concise reports and be able to demonstrate an understanding of the data contained
- Work with the team to analyze billing options, understanding impacts, and making recommendations to enable decisions to be made
- Apply problem solving techniques to day-to-day operations.
- Work with our customers on the phone and over email to build strong relationships and deliver excellent customer service
What you’ll need?
- A passion for technology and great customer service
- Excellent telephone manner and written communication skills
- Great attention to detail
- Good Excel skills
- Organized and motivated
- A team player & can-do attitude
- Ability to work using own initiative
- Effective multi-tasking
Desired skills :
- Previous experience in supporting and working with customers within a billing environment
- Excellent administration and numeracy skills
- Industry experience desired but not essential
- Passionate and driven
- Keen to learn and develop skills
- Proactive and hard working in your approach to work
- Great organizational skills and the ability to work under pressure
- Sense of humor
What do we offer?
- 25 days PTO + bank holidays
- Your birthday off
- Private Medical Insurance
- Electric Vehicle (EV) scheme
- Pension plan
- Enhanced maternity and paternity leave
- Share-save scheme