Account Manager – International market- Internship

This job posting expired and applications are no longer accepted.
bsport solution Published: December 16, 2022
Location
Barcelona, Spain
Job Type

Description

We are looking for an Account Manager Intern to join our Customer Success Team in Barcelona, client relationship is our top priority.

We’re looking for a dedicated and personable account manager to serve as our main point of contact. Your main task will be (in order of importance) :

  • Owner of the onboarding of your accounts and use our CRM tool to manage your clients and goals (Hubspot)
  • Maintain accurate client records, keeping track of any updates
  • Act as the first and main point of contact in all matters relating to client concerns, complaints and needs via chat (Intercom), email or phone
  • Follow the process of App creation on IOS & PLAYSTORE
  • Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients
  • Build and strengthen client relationships to achieve long-term partnerships
  • Be the voice of your clients internally, identify their needs and participate in the creation of new features and business opportunities
  • Collaborate with teams Marketing & Product and Operations to improve internal processes and customer satisfaction

Languages

  • Fluent in English & French
  • Skills in other languages as dutch, german and others are a plus
  • Proactive
  • Customer-driven and highly curious about their needs
  • Ability to multitask and juggle several responsibilities simultaneously
  • Strong written and verbal communication skills
  • Good attention to detail and organizational skills
  • Tech-savvy
  • Good excel level is a plus

Previous experiences

  • Internship or professional experience as Account Manager
  • Proven track record of meeting or exceeding quotas and receiving positive customer feedback
  • Proficiency with common customer success and customer relationship management software, such as Intercom and Hubspot

RECRUITMENT PROCESS

If you want to apply, to have a key role in our start-up, this job is for you

  • First interview with Team member
  • 2nd Interview with Team Leader Customer Success

APPLY HERE