Talkie is an AI-powered virtual agent, which uses natural language to provide phone customer service 24/7. It automates repetitive processes in call centers and significantly reduces costs. Talkie is also great at managing high-volume campaigns where thousands of customers have to be reached in a short space of time. I automate repetitive processes in call centers and significantly reduce costs.
I only have a positive impact on customer satisfaction, by shortening wait times and allowing quick responses.