Lumoa makes customer feedback actionable. Our online service analyses customer feedback utilizing AI. We serve mid-sized and large companies who receive big amounts of customer feedback and find the traditional text analytics methods either expensive or not actionable enough. Lumoa helps enterprises to take their customer experience into control. In many companies the customer experience is measured but results are not actionable. Lumoa’s online service helps companies to get fast customer insights across 60+ languages, and focus on improvements instead of data.
AI, customer, feedback

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