Helprace

Helprace is an online cloud-based customer service software that makes life a little easier for business owners.

We are located in Kiev, Ukraine and completely bootstrapped (self-funded).

Aside from a help desk, Helprace offers a community for end-users that transcribes user activity into the admin panel. Using 4 intuitive feedback categories, users can ask a question, share an idea, report a problem or give praise.

Currently, there's no app on the market that does the above, but well-known enterprises such as Zendesk and GetSatisfaction offer a help desk and a community, respectively.