Dixa
Business Description Dixa is a global customer service tech company on a mission to build stronger bonds between brands and their customers - much like the connection between friends. This is accomplished through conversational customer engagement, the next-gen of customer service software which supports ongoing conversations between brands and their customers across all channels.
Dixa unifies all of your customer-facing communication channels in one view, so you can avoid wasting time switching between different systems and spend more time focusing on your customers. Dubbed the "One-screen Wonder," Dixa currently supports phone, email, live chat, Facebook Messenger and WhatsApp and can integrate with any system to ensure your agents have all the context and customer data they need to provide quick, personalized service every time.
Dixa is the leader in the Conversational Customer Engagement Software category on G2 and won Start-up of the year at the 2018 EY Entrepreneur of the Year Awards along with Best Engagement Solution at the 2019 Call & Contact Center Expo.
Tags Customer Service, Conversational Software, Customer Engagement, Dixa, Copenhagen
Articles about Dixa:
- September 15, 2023 Dreamcraft Ventures Fund II reaches €55 million target to keep betting on early-stage B2B across Northern Europe
- February 8, 2023 Growblocks bags €6 million to help companies unlock their revenue potential
- January 17, 2023 Leuven-based Cumul.io bags €10 million to drive better business decisions
- November 21, 2022 London-based Surfboard raises fresh funds to make team planning more collaborative and human-centric
- November 17, 2021 Danish Fullview raises €1.58 million to redesign customer support for SaaS companies
- July 30, 2021 Weekly VC Overview: All 105 European startup funding rounds we tracked this week (July 26-30)
- July 28, 2021 Danish startup Dixa nabs €89 million to help brands to stay connected with their customers
- March 31, 2020 “The brands that can establish ‘customer friendships’ will thrive”: Interview with Dixa’s founder Mads
- February 4, 2020 Copenhagen-based Dixa raises €32.5 million to end bad customer service
- February 8, 2019 Copenhagen and London-based startup Dixa raises €12.4 million for its customer friendship platform
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