Dixa

Dixa
Dixa
Dixa is a global customer service tech company on a mission to build stronger bonds between brands and their customers – much like the connection between friends. This is accomplished through conversational customer engagement, the next-gen of customer service software which supports ongoing conversations between brands and their customers across all channels.

Dixa unifies all of your customer-facing communication channels in one view, so you can avoid wasting time switching between different systems and spend more time focusing on your customers. Dubbed the “One-screen Wonder,”​ Dixa currently supports phone, email, live chat, Facebook Messenger and WhatsApp and can integrate with any system to ensure your agents have all the context and customer data they need to provide quick, personalized service every time.

Dixa is the leader in the Conversational Customer Engagement Software category on G2 and won Start-up of the year at the 2018 EY Entrepreneur of the Year Awards along with Best Engagement Solution at the 2019 Call & Contact Center Expo.
Copenhagen
Customer Service, Conversational Software, Customer Engagement, Dixa, Copenhagen
2015
https://dixa.com

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