Decibel Insight

Decibel Insight is new to market as a customer experience (CX) tool, providing an array of features which typically dig deeper than other tools for solutions, allowing for greater levels of insight into how customers are engaging with websites. In essence, Decibel Insight bridges the gap between analytics and the website testing, providing heatmaps, visitor replays and other features which help analysts and marketers to start testing hypothesis and A/B tests. The insights can help site owners to make decisions based on facts from real visitor journeys, rather than assumptions from data provided within Google Analytics