The new version of CUX.io allows focusing only on data relevant for a specific business goal. Thanks to pre-analysis the application sends alerts, indicating places of customer frustration, presents the scale of potential problems and prepares data for ready-made and easy to implement solutions. CUX.io is able to detect, define and recognize users’ frustration points such as rage clicks, extensive page refreshing or zooming content which enables it to predict places on Customer Journey that needs improving in order to increase the sales.
The tool presents heatmaps, whole visit recordings – even if they spread through multiple tabs, historical data, data from auto-capture events, experience metrics and goal-oriented evaluations. CUX.io is integrated with Google Tag Manager and Google Analytics which results in codeless implementation on the website without the need to engage developers.
CUX.io is a pioneer in combining qualitative and quantitative analytics in order to (finally) better understand the emotions, behaviour and needs of our online customers. The tool is able to show not only numbers but also their explanation, thanks to which it’s by far the only UX automation tool for smarter analytics.