HomeFundingItalian startup Zefi.ai raises €1.6 million to analyze companies' interactions with their...

Italian startup Zefi.ai raises €1.6 million to analyze companies’ interactions with their users through AI

Zefi.ai, a startup on a mission to change the way software is built empowering product teams, announced it has raised €1.6 million in a pre-seed round led by 360 Capital, a leading Italian-French fund based in Paris and Milan, and 14Peaks Capital, an international Zurich-based fund that invests in B2B SaaS companies in Europe and the United States. Among the funds participating were the Italian B-Heroes and BIT, the Spanish Secways and Aticco Ventures, and international funds Growth Engine, Vento, the Italian chapter of Exor Ventures, and Halo, the angel program of Lakestar.

Founded in 2023, Zefi has developed a platform that allows companies to centralize and analyze all conversations with their end customers automatically. Thanks to AI, Zefi helps identify areas of growth and cost reduction opportunities, allowing companies to better understand their customers, reduce churn rates, and increase loyalty. The funds raised will be used to fuel technological development and accelerate commercialization at a European level.

“With this round, we are laying the foundation to build a great company and bring one of the most sophisticated technologies to market in our industry. We will use the funds to attract the best tech talent across Europe and deliver value to our customers with a product of absolute quality. I am pleased to welcome funds and angels who have believed in us founders and in Zefi,“ said Aurora Maggio, Co-founder & CEO of Zefi.ai.

Zefi currently works with international clients and collaborates with leading companies in the Tech and AI industry by participating in programs such as AWS Startup Loft and NVIDIA Inception. In 2023, it was also included in the Slush 100 Europe and awarded Product of the Day on ProductHunt.

We are thrilled to support the Zefi AI team in this journey. In less than a year, they have managed to bring to the market an extremely well-crafted product that aims to give companies the superpower to fully leverage a vast amount of qualitative data which is currently unexploited,” added Lucrezia Lucotti, Partner at 360 Capital.

The discipline of product management is still in the process of professionalization and digitization. We believe Zefi has the key product for this process: by putting a systematic and automated order to the analysis of end-customer feedback, Zefi enables the pursuit of product strategies that are truly data-driven and effective. We look forward to working with the team to bring this important innovation to scale,” commented Edoardo E. Ermotti, Founder & General Partner at 14Peaks Capital.

Stefano De Marzo
Stefano De Marzo
Stefano De Marzo is the former Head of News at EU-Startups. He has been extensively covering startups, venture capital and innovation ecosystems, including contributions to numerous publications such as Sifted, Entrepreneur and Forbes. Through his work as an editor and writer, he continues to shape the narrative surrounding the best stories of the tech world.
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