Founded in 2010, Freshworks Inc is a globally recognised tech company with pioneering business software that is loved by enterprises and startups alike. Headquartered in San Mateo, California, Freshworks takes a fresh approach to building software. It has a team of over 5,500 operating in 13 locations around the world, serving 56k+ companies, including Bridgestone, Chargebee, DeliveryHero, ITV, Klarna, Multichoice, OfficeMax, TaylorMade and Vice Media.
Freshworks is fast to onboard, priced affordably, built to delight, yet powerful enough to deliver critical business outcomes. And you as EU-Startups reader now have the chance to test their offerings as part of their Freshworks for Startups Program.
The Freshworks story started with Freshdesk, a customer experience (CX) offering, followed by Freshservice for IT service management (ITSM), before adding CRM products to include sales and marketing automation with customer service. The firm has also built a human resources management system (HRMS) to bring the same easy, delightful experience to employees. Freshworks, therefore, really is bringing the whole stack of software tools needed to elevate any business.
The Freshworks for Startups Program has a range of awesome features that will supercharge your company – including powerful automation, multiple-channel support, and AI Tools – improving customer engagement and employee satisfaction. The program offers tailored cloud-based solutions suited to specific and individual needs, native collaborations to improve workflow efficiency, and, intuitive interfaces for quick training and transition.
Purpose-built for IT, customer support, sales and marketing teams, Freshworks empowers the people who power business, and being an avid EU-Startups reader and member of the EU-Startups Community now gives you access to the amazing benefits of the Freshworks for Startups program!
Some of the perks of signing up include that you will get up to $10,000 in credits through the Freshworks for Startups program, world-class mentorship and resources, and access to the Freshworks community!
Stacey Epstein, Chief Marketing Officer, Freshworks said: “In the early days of a company, ensuring you have the right tools to acquire and serve customers is a mission-critical initiative. Freshworks understands and empathizes with what it takes to get to the next level. That’s why Freshworks for Startups is perfectly positioned to nurture the startups of today to become the legendary businesses of tomorrow.”
Through Freshworks for Startups, members avail of credits split across Freshworks suite of products. This includes:
The Sales & Marketing Suite
- Freshsales – Sales CRM
- Freshmarketer – Marketing Automation Software
Customer Experience Suite
- Freshdesk – Customer Support Software
- Freshdesk Messaging – Customer Messaging Software
- Freshdesk Contact Center – Cloud Telephony Software
- Freshdesk Customer Success – Customer Success Software
Employee Engagement Suite
- Freshteam – HR Management Software
- Freshservice – IT Service Management Software
In addition, the program also includes:
White-Glove Onboarding
- Specifically tailored to startups and includes functional training around sales, marketing, and customer support.
Resources and Mentorship
- Resources and mentorship that is startup-focused, with access to virtual or physical office hours with functional leaders from Freshworks and an extended mentor network.
The Freshworks for Startups Program in partnership with EU-Startups is an amazing opportunity for all young, innovative companies to get a headstart in the path to success, sign up here or drop a note to [email protected] if you have any further queries related to the program.
By the way: The Freshworks team will be heading to the EU-Startups Summit that’s taking place on May 12-13 in Barcelona! They’ll be more than happy to chat to you there about the Freshworks for Startups Program – see you soon!
