Today French startup Aircall, the phone system for modern business, has announced raising around €59.2 million Series C funding. The round was led by DTCP, alongside new investors Swisscom and Adam Street, and existing investors Balderton Capital, Draper Esprit, eFounders and NextWorld.
Founded in 2014, Aircall aims to make voice conversations more valuable. The system boasts a simple set up and has simple integrations (with Salesforce, HubSpot, Zendesk, Slack, Intercom and more). So far it’s used by 5000 businesses across 84 countries, having bagged major clients like Natwest, Spareroom and Glovo.
Having seen a boost in demand since coronavirus hit, the startup is helping companies, many of whom are now remote working, communicate as productively as possible. “This critical need for more efficient, human conversations — be it with customers, prospects, candidates, or colleagues — is playing out in real-time and with greater urgency than ever before,” said Olivier Pailhès, co-founder and CEO of Aircall.
The team plans to use this new funding to help its customers become more agile and productive, for example by providing a richer voice app ecosystem. The startup will also expand and deepen its integration capabilities, by strengthening its collaborations with partners like HubSpot and Salesforce, and push its international expansion activities.
Co-founder and COO Jonathan Anguelov, said: “This new funding round hits right when the market is the most favorable for us. The accelerating digital transition of companies around the world, the rapid increase in cloud usage and the new working methods that these imply are very promising for our development.”
“We’ve yet to see another company like Aircall that’s bringing such ease of use, flexibility, and seamless integration into the traditionally complex world of telephony,” said Thomas Preuss, Partner at DTCP. “They’ve done a brilliant job helping companies modernize their tech stacks, and we’re excited to collaborate with Olivier and the team as they usher in a new, modern era for today’s businesses.”