Manchester-based Sorted – a delivery management platform that just raised €16.5 million Series B in August – has announced that it is partnering with the London-based luxury fashion brand Farfetch to help connect its network of luxury boutiques and partners across the world.
The partnership will see Sorted enhance Farfetch’s current ship-from-partner delivery model. Sorted has already been working closely with Farfetch to develop the ideal integration with their existing e-commerce fulfilment technology that enables Farfetch to use different services and carriers for each part of the online order process.
Specifically, Farfetch is using SortedPRO to increase the efficiency across its logistics, carrier and delivery operations. This will allow single-integration of carrier and shipping software to streamline the management of Farfetch’s global collection and deliveries and enable the swift on-boarding of new carrier services and shipping locations.
In addition to connecting over 2,000 shipping locations worldwide, Sorted will also be integrated into Farfetch’s fulfilment centre network, and its Fulfilment by Farfetch (FxFF) network, Sorted will integrate the additional fulfilment centres in order to support Farfetch as continues to provide a global offering.
“Sorted’s technology helps retailers expand delivery options to customers, and we’re excited to be adding Farfetch as our first marketplace client to our impressive roster of clients,” said David Grimes, Founder and CEO, at Sorted. “It’s important that companies like Farfetch are actively embracing software innovations like this and investing in the post purchase stage in order to keep pace and continue rewriting the rules when it comes to delivery in the competitive world of retail.”
Sorted’s Delivery Experience Platform is designed to provide retailers with the easiest, most effective, cheapest and lowest risk way of responding to the expectations that consumers set. Sorted is already helping other global retailers like ASOS, Missguided and Lush increase conversion rates, reduce abandoned baskets and increase customer satisfaction levels, resulting in increased revenue and margins.
“As Farfetch continues to grow globally, it’s important for us to work with a partner who is able to offer us a world-class, innovative, and globally scalable platform to handle our deliveries,” said Stuart Hill, VP Logistics at Farfetch. “Sorted is able to meet that demand for us, and we’re excited to be working with them.”