Survicate, a Warsaw-based startup that was founded in 2013, has been just secured about $1 million in funding. The fresh capital was injected by ARIA New Technologies, Newberg Investment and a group of business angels. By investing in Survicate, they have joined funds such as Innovation Nest and Huge Thing, which backed the company over 2 years ago.
The young company provides a tool to conduct surveys and collect feedback from customers on websites and via e-mail. Already operating globally, Survicate offers various solutions such as targeted website surveys, feedback widgets, Net Promoter Score® surveys or in-message surveys which allow Survicate users to collect customer feedback across all digital touchpoints.
Survicate targets small businesses, especially customer support teams and conversion rate optimization specialists. Right now, it is probably the only that advanced application available for smaller businesses.
The Polish startup operates in a SaaS model, which means the application works in the cloud and it is sold as a monthly or yearly subscription. Survicate was recently named one of the Top 20 Most Popular Survey Software by Capterra (business software searching tool).
In a short time, Survicate gained clients from all over the world, mostly from United States, Great Britain and Canada. Currently, the startup has users in more than 70 countries. Among them, there are Booksy, Oberlo, LexisNexis or District of Columbia Public Schools. Right now, Survicate’s annual revenue amounts to $250k and it is predicted to grow by over 300% in a year.
Kamil Rejent, the company’s CEO, plans to invest the money in growing company’s team in order to deliver the highest quality of customer service, accelerating customer acquisition, and developing the product. Survicate is going to answer requests of its users and will build a solution for conducting surveys within mobile applications.