Berlin-based SuitePad, a startup which provides hotels with a digital connection to their guests during their stay, just closed a €3 million financing round.
The round was led by new investor Target Partners and was supported by existing investors HW Capital, Kizoo and VC Fonds Technologie Berlin, a fund managed by IBB Beteiligungsgesellschaft.
“The hotel industry has successfully digitalized the pre- and post-stay guest experiences, but continues to use paper-based communication for the most important segment: during the stay. Our goal is to help hotels bring the during-stay guest experience to the 21st century,” Moritz von Petersdorff-Campen, SuitePad co-founder and managing director, instroduces the idea.
SuitePad is a tablet-based solution for hotels that unites the guest directory, newspapers, restaurant menu, and other in-room paper-based items on a single tablet in the hotel room. The tablets integrate with both hotel property management systems and SuitePad’s cross-property SaaS platform. Guests also benefit from touch-to-order room service, spa offers, or booking of local events. Hotels can interact with their guests in real-time through messaging, promote special offers, and gather feedback.
SuitePad was founded in 2012 by Moritz von Petersdorff-Campen and Tilmann Volk. Service can already be found in over 200 hotels with more than 10,000 rooms across Europe. The company recently added the first hotels in Asia and South America to its growing list of customers.
The startup will use the fresh capital to expand their international sales team, and introduce new features to enhance interaction between guests and hotels, offer more entertainment options, and optimize hotel workflows.
To learn more about how hotels/guests use SuitePad, make sure to watch the video below: