Client Support Agent (m/f)

SponsorPay, the global leader in cross-platform in-game advertising via social video and brand engagement campaigns, is searching for a Client Support Agent who’s passionate about brand advertising, media and technology. We are a rapidly growing and VC-backed company headquartered in Berlin with offices in San Francisco, New York, Paris, London and Tokyo.

Given the fast-paced market environment and nature of our business, we are looking for passionate, entrepreneurial, outstanding personalities who will continuously strive to make our business better; day-by-day, every day.

We were recently awarded the title of second-fastest growing digital company in Europe!

Your Role

As a Client Support Agent you will offer technical support to our Advertising clients and support the Advertiser Sales Team in the same capacity
Manage and develop existing relationships with advertiser partners by monitoring and optimizing campaigns
Analyze customer needs as well as market developments and opportunities and give input to the product and marketing team
Continuously review and optimize current cooperations; analyze performance and recommend/implement improvements

What are we looking for in you?

Strong analytical, organizational and communication skills
Experience in and passion for Online Marketing, Social Media Marketing or Performance Marketing
Fluent in German and English; French and/or Spanish language is a plus
Proactive, goal-oriented approach; self-sustained and tenacious working style

What We Offer

Amazingly international team with more than 110 passionate people from 30+ countries.
Secure position at the global leader in a rapidly growing industry.
Competitive remuneration package.
Working environment in which your contribution can – and will – make a difference.
Fun workplace in one of Europe’s most vibrant capitals.